Enterprise Solution Architect

4 days ago

India Zensar Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year
Description

Role: Enterprise Solution Architect 
Location: Bangaluru (India)

Scope of Responsibilities / Expectations

  • Define and maintain the long-term architectural strategy and roadmap for key self-service platforms, including Oracle Commerce and Salesforce Experience Cloud.
  • Conduct research and due diligence on new features and emerging technologies within the Oracle and Salesforce ecosystems to inform build vs. buy and modernization efforts.
  • Act as a key technical advisor in vendor discussions, ensuring platform usage and licensing are optimized and aligned with the enterprise architecture strategy
  • Design the target state architecture for the integrated Oracle Commerce and Salesforce Experience Cloud landscape, covering application, data, and technology layers
  • Define the standardized integration strategy and patterns (e.g., API-led connectivity) for data and process flow between Oracle Commerce, Salesforce (Sales/Service Cloud, Marketing Cloud, etc.), and other enterprise systems (ERP, PIM)
  • Establish and govern security architecture standards across both platforms, addressing data encryption, Identity and Access Management (IAM), and regulatory compliance (e.g., GDPR, CCPA)
  • Ensure all architectural designs meet enterprise requirements for scalability, performance, reliability, and resilience to support peak commerce traffic and a growing user base
  • Proactively identify and propose remediation strategies for technical debt within the commerce and experience platforms to ensure long-term sustainability and agility
  • Identify and mitigate architectural risks related to platform choices, complex integrations, large data volumes, and technical obsolescence
  • Design the end-to-end data architecture (customer, product, order, content), defining the roles of Oracle Commerce and Salesforce Experience Cloud as systems of record or engagement
  • Drive the technical strategy to create a unified view of the customer by connecting commerce and experience data
  • Ensure the architecture supports necessary data aggregation and transformation to enable advanced analytics and business intelligence
  • Collaborate with business units and IT stakeholders to translate business capabilities into tangible technical requirements and platform usage patterns
  • Provide expert technical guidance and mentorship to Solution Architects, Technical Leads, and development teams during implementation, customization, and integration

Required Skills

  • Bachelor's degree in computer science, Information Systems, or MIS or equivalent experience
  • 10+ years of relevant experience in a business-facing architectural or technical leadership role
  • Extensive experience with large-scale digital platforms, including e-commerce platforms (e.g., Oracle Commerce) and a strong background in Salesforce CRM and Experience Cloud
  • Advanced knowledge of system architecture, application design, and integration principles to ensure cohesive and effective solutions
  • Experience with Oracle Fusion ERP Cloud and CPQ platforms is highly desirable
  • Mastery in at least one current SQL dialect
  • Experience with IT Governance and Lifecycle Processes, CI/CD best practices, and DevOps tools (e.g., Jenkins, Git, Bitbucket)
  • Exceptional analytical and problem-solving skills with the ability to work independently in a complex business environment
  • Strong communication and collaboration skills to articulate, rationalize, and document technical solutions to both technical and non-technical audiences
  • Proven ability to translate complex business requirements into viable architecture, design, and development activities

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