Lead Business Analyst

Position Purpose

Provide a brief description of the overall purpose of the position, why this position exists and how it will contribute in achieving the teams goal.

Responsibilities

Direct Responsibilities- Plan, execute, and oversee IT projects related to payments and cash management, including migration projects and product implementations.
- Develop detailed project plans, including timelines, milestones, and resource allocation.
- Collaborate with cross-functional teams, including developers, QA, and business analysts, to ensure project goals are met.
- Monitor project progress, manage risks, and ensure adherence to project scope, budget, and timeline.
- Communicate project status, issues, and risks to stakeholders, including senior management and clients.
- Ensure compliance with industry standards, regulations, and best practices in payments and cash management.
- Provide technical guidance and support to the project team.
- Conduct post-project evaluations to identify lessons learned and areas for improvement.
- Maintain up-to-date knowledge of industry trends and technologies in payments and cash management.
- Oversee the implementation of products with clients, ensuring seamless integration and client satisfaction.
- Act as a liaison between the technical team and clients to ensure requirements are met and issues are resolved promptly.
- Manage migration projects, ensuring smooth transitions and minimal disruption to client operations.
Contributing Responsibilities

Partner with stakeholders across business units (exproduct, Ops, APS, Development, Testing) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams

Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties

Author and update internal and external documentation, and formally initiate and deliver requirements and documentation

Conduct daily systems analytics to maximize effectiveness and troubleshoot problems

Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations

Service-oriented attitude and strong commitment to client satisfaction

Interpersonal skills, ability to consolidate action plans and report progress status

Team player demonstrating self-initiative when necessary

Technical & Behavioral Competencies

The candidate should have strong functional skills and excellent communication skills.

The job requires:

1. Five or more years of experience in analytics and systems development for Cash Management domain

2. High proficiency with SQL and database management

3. Proven analytical abilities

4. Experience in generating process documentation and reports

5. Excellent communication skills, with an ability to translate data into actionable insights

Besides, the following skills are also expected:

1. Clear organization and ability to manage projects

2. Service-oriented attitude and strong commitment to client satisfaction

3. Interpersonal skills, ability to consolidate action plans and report progress status

4. Capable of adapting to a new environment and to work under pressure towards tight deadlines

5. Analytical, lateral thinker and result-oriented person

6. Team player demonstrating self-initiative when necessary

Excellent verbal and written communication

Specific Qualifications (if required)

Proven experience as an IT Project Manager, with a focus on payments and cash management.

Strong knowledge of payment systems, cash management processes, and related technologies.

Experience with migration projects and product implementation with clients.

Experience with project management methodologies (e.g., Agile, Waterfall).

Proficiency in project management tools (e.g., Jira, Microsoft Project)

Excellent communication, leadership, and organizational skills

Ability to work under pressure and manage multiple projects simultaneously

Certification in project management (e.g., PMP, Prince2).

Experience with financial regulations and compliance

Knowledge of emerging technologies in payments and cash management, especially in the host to host landscape

Familiarity with Host-to-host based solutions and their integration with payment systems (e.g. TIBCO