Lead Business Analyst

Position Purpose

Lead Business Analyst would be responsible for driving business analysis, requirements gathering, and process improvement initiatives for the Know Your Customer (KYC) and due diligence functions within BNP PARIBAS.

This role would ensure that KYC processes are efficient, compliant, and aligned with regulatory standards, leveraging Agile methodologies, Behavior-Driven Development (BDD), and automation testing strategies.

This position will require to work in globally distributed organization.

Responsibilities

• Lead the collection and documentation of business requirements for KYC, due diligence processes, Tax and Regulations
• Collaborate with stakeholders from Operations, Front office, Compliance or IT, conduct interviews/workshop to understand their needs and translate them into BRD and functional specifications.
• Develop deep understanding of business needs by data analysis, market trends and conduct gap analysis and process mapping to identify areas for improvement.
• Take ownership of feasibility studies, design solutions in line with requirements and architecture best practices, conduct demos, proposal development and represent in architectural committee
• Build delivery plan, define EPICs, break those down into user stories and write acceptance criteria using Gherkin or other tool.
• Act as the primary liaison between business users, IT teams, and external vendors.
• Ensure Agile principles and practices are adhered to within the project team

Lead automation and guide teams to align with shift left and shift right strategy by encouraging a mindset for automation first and reduce recursive manual efforts

• Work with QA teams to ensure comprehensive test coverage using automation tools to improve efficiency.
• Oversee User Acceptance Testing (UAT) processes to ensure solutions meet business requirements and quality standards.
• Manage the change process to minimize disruption and ensure successful adoption of new features.
• Define KPIs and used insights driven by KPI analysis to drive continuous improvement.
• Level-up of teams members on KYC functional skills, IT best practices and help junior or new joiner to grow

Technical & Behavioral Competencies

Mandatory Skills:

• Proven track-record as a Lead Business Analyst in designing and implementing complex systems with workflow and data flows between multiple modules.
• Strong analytical and process management skills to interpret & anticipate business needs and translate them into application and operational requirements.
• Be able to analyze complex data sets, to consider data governance, data lineage when building solutions in relation with workflows, data flow in information system.
• Good understanding of technical infrastructure (databases, web development etc.) and how it interconnects with other system for data sharing
• Excellent communication and interpersonal skills, with the ability to articulate complex processes into simplified manner for diverse audiences.
• Good knowledge of Automated Testing Tools e.g. Cucumber.
• Hands on experience of BDD tools e.g Gherkin and API definition tools e.g. Swagger
• Hands-on experience on SQL and PL/SQL
• Hands on experience in creating FSD, BRDs and those specific to APIs

Nice to have Skills:

• Experience in KYC Applications, specifically Fenergo application.
• Knowledge of BPMN tools e.g. Camunda

Skills Referential

Behavioural Skills:

Ability to synthetize / simplify

Ability to deliver / Results driven

Attention to detail / rigor

Creativity & Innovation / Problem solving

Transversal Skills:

Ability to anticipate business / strategic evolution

Ability to understand, explain and support change

Ability to develop others & improve their skills

Ability to set up relevant performance indicators

Analytical Ability

Education Level:

Bachelor Degree or equivalent