It Support Engineer
3 days ago
Job Summary:
We are seeking a motivated IT Support Engineer with 0 to 1 year of experience to provide in-house IT support for our real estate company. You will assist employees with technical issues, troubleshoot hardware problems, and manage IT assets to ensure smooth day-to-day operations.
Key Responsibilities:
- Provide first-level technical support to employees for hardware and software issues.
- Troubleshoot and resolve desktop, laptop, printer, and peripheral device problems.
- Assist with installation, setup, and maintenance of IT equipment.
- Manage IT asset inventory, including tracking, deployment, and lifecycle management of devices.
- Support real estate software applications such as CRM and property management systems.
- Maintain documentation of IT assets and support tickets.
- Assist with user account management and basic software troubleshooting.
- Collaborate with senior IT staff for escalation and project support.
- Provide basic IT training and support to end-users as needed.
Required Qualifications:
- Bachelors degree in IT, Computer Science, or related field preferred.
- Minimum 6 months experience in IT support, helpdesk, or related role.
- Basic knowledge of Windows and macOS operating systems.
- Hands-on experience or interest in troubleshooting hardware issues.
- Good organizational skills and attention to detail for asset management.
- Strong communication and customer service skills.
- Willingness to learn and adapt quickly.
Location : Coimbatore
Regards
Jayasurya V
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