process coordinator

1 week ago

Kolkata, West Bengal, India FINPLUS ADVISORY SERVICES PRIVATE LIMITED Full time ₹ 1,80,000 - ₹ 3,00,000 per year

Key Responsibilities

· Coordination and Follow-Ups: Manage internal and external follow-ups, ensuring seamless coordination and execution of tasks across departments and with external partners.

· Data Verification: Verify that all required data is collected and accurate, addressing any discrepancies promptly.

· Process Tracking: Monitor every step of operational processes, identifying where work is delayed, stuck, or deviating from the plan.

· Issue Identification and Follow-Up: Politely follow up with the relevant person when issues arise, reminding them of pending tasks or responsibilities.

· Problem Resolution: Identify the appropriate person to resolve process-related issues and escalate when necessary.

· Help Ticket Management: Raise help tickets for issues requiring intervention and confirm with the responsible party (Doer) that the problem is resolved.

· Corrective Action: Consult with management (Pragati & Mohit Daulatramani or designated supervisor) if corrective actions are needed to address process deviations.

· Process Auditing: Act as the auditor of all processes, ensuring compliance with company standards and procedures.

· Team Monitoring: Oversee the activities of team members to ensure tasks are being performed as expected.

· Timely Execution: Ensure all work is completed on time, proactively addressing bottlenecks to maintain project schedules.

Job Types: Full-time, Permanent

Pay: ₹15, ₹25,000.00 per month

Work Location: In person

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