Spa Receptionist

3 days ago

Lucknow, Uttar Pradesh, India Wellness Thai Full time

Here's a job description for an SPA Receptionist:

*Job Title:* SPA Receptionist

*Reports to:* SPA Manager

*Job Summary:*

We are seeking a friendly and welcoming SPA Receptionist to join our team As the first point of contact for our guests, you will be responsible for providing exceptional customer service, managing bookings, and ensuring a smooth experience for our clients.

*Key Responsibilities:*

  1. Greet and welcome guests, answering phone calls and responding to emails.

  2. Manage bookings, cancellations, and amendments.

  3. Handle payment transactions and process invoices.

  4. Maintain accurate records and databases.

  5. Provide information and recommendations on SPA services and products.

  6. Collaborate with therapists and management to ensure seamless service delivery.

  7. Maintain a clean and organized reception area.

*Requirements:*

  1. Excellent communication and interpersonal skills.

  2. Previous experience in customer-facing roles.

  3. Ability to work in a fast-paced environment.

  4. Basic knowledge of SPA services and products.

  5. Proficiency in MS Office and reception software.

*What We Offer:*

  1. Competitive salary and benefits package.

  2. Opportunities for professional growth and development.

  3. A dynamic and supportive work environment.

If you're passionate about delivering exceptional customer service and want to join a team that prioritizes wellness and relaxation, apply now

Job Types: Full-time, Permanent, Fresher

Pay: ₹8, ₹25,974.55 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Internet reimbursement
  • Life insurance
  • Paid sick time
  • Paid time off
  • Provident Fund
  • Work from home

Work Location: In person

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