Store Manager

3 days ago

Ahmedabad, Gujarat, India GetNaukri Full time ₹ 3,20,000 - ₹ 5,00,000 per year

Job Title:
Store In-Charge / Store Manager (e-commerce preferred)

Location:
2 Positions – Ahmedabad

CTC:
Up to ₹5.0 LPA

Joining Preference:
Immediate to 15 Days

Industry Preference:
Q-Commerce, Grocery, or Retail

Role Overview:
We are looking for experienced and result-driven
Store In-Charge / Store Managers
to lead and manage the daily operations of our stores in
Vadodara and Surat
. The ideal candidate should have strong experience in managing store-level performance metrics, leading teams, ensuring operational excellence, and delivering top-tier customer service.

Key Responsibilities:
Store Performance & Metrics:

  • Take full accountability for store KPIs including
    On-Time Delivery (OTD)
    ,
    write-offs
    ,
    customer complaints
    , and
    team attrition
  • Monitor key operational reports to analyze trends and drive performance improvement
  • Track and enhance store-level cost efficiency with a basic understanding of
    P&L

Inventory & Process Management:

  • Ensure timely and accurate execution of
    GRN, PRN, cycle counts, FEFO
    , and
    expiry checks
  • Minimize losses through effective
    inventory control
    and
    process adherence
  • Follow and enforce all SOPs for store operations and compliance

Real-Time Monitoring:

  • Utilize live dashboards to monitor store performance and address bottlenecks immediately
  • Ensure smooth day-to-day functioning and on-ground resolution of operational issues

People Management:

  • Prepare and manage
    team rosters
    and schedules
  • Supervise and guide store staff; provide real-time feedback and coaching
  • Ensure discipline, conduct timely recognition, and manage performance issues effectively

Skills & Competencies:
Core Skills:

  • People and team management
  • Strong communication and interpersonal skills
  • Hands-on experience in store/retail/Q-commerce operations
  • Process-oriented with an eye for detail

Personal Attributes:

  • Customer-centric mindset
  • High sense of ownership and accountability
  • Proactive approach with execution speed
  • Reliable, organized, and focused on timely delivery

Candidate Requirements:

  • Education:
    Graduate (12th + 3 years degree minimum)
  • Experience:
    Minimum 3–4 years in a retail/Q-commerce environment with
    team-handling experience
  • Industry Exposure:
    Candidates from Grocery, Retail, or Q-Commerce backgrounds will be preferred

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