Store Manager

16 hours ago

Ahmedabad, Gujarat, India Getnaukri Full time ₹ 4,50,000 - ₹ 5,00,000 per year

Job Title: Store In-Charge / Store Manager

Location: 2 Positions – Ahmedabad

CTC: Up to ₹5.0 LPA

Joining Preference: Immediate to 15 Days

Industry Preference: Q-Commerce, Grocery, or Retail

Role Overview:

We are looking for experienced and result-driven Store In-Charge / Store Managers to lead and manage the daily operations of our stores in Vadodara and Surat. The ideal candidate should have strong experience in managing store-level performance metrics, leading teams, ensuring operational excellence, and delivering top-tier customer service.

Key Responsibilities:

Store Performance & Metrics:

  • Take full accountability for store KPIs including On-Time Delivery (OTD), write-offs, customer complaints, and team attrition
  • Monitor key operational reports to analyze trends and drive performance improvement
  • Track and enhance store-level cost efficiency with a basic understanding of P&L

Inventory & Process Management:

  • Ensure timely and accurate execution of GRN, PRN, cycle counts, FEFO, and expiry checks
  • Minimize losses through effective inventory control and process adherence
  • Follow and enforce all SOPs for store operations and compliance

Real-Time Monitoring:

  • Utilize live dashboards to monitor store performance and address bottlenecks immediately
  • Ensure smooth day-to-day functioning and on-ground resolution of operational issues

People Management:

  • Prepare and manage team rosters and schedules
  • Supervise and guide store staff; provide real-time feedback and coaching
  • Ensure discipline, conduct timely recognition, and manage performance issues effectively

Skills & Competencies:

Core Skills:

  • People and team management
  • Strong communication and interpersonal skills
  • Hands-on experience in store/retail/Q-commerce operations
  • Process-oriented with an eye for detail

Personal Attributes:

  • Customer-centric mindset
  • High sense of ownership and accountability
  • Proactive approach with execution speed
  • Reliable, organized, and focused on timely delivery

Candidate Requirements:

  • Education: Graduate (12th + 3 years degree minimum)
  • Experience: Minimum 3–4 years in a retail/Q-commerce environment with team-handling experience
  • Industry Exposure: Candidates from Grocery, Retail, or Q-Commerce backgrounds will be preferred

Job Types: Full-time, Permanent

Pay: ₹450, ₹500,000.00 per year

Benefits:

  • Health insurance
  • Life insurance
  • Paid sick time
  • Provident Fund

Work Location: In person

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