Store Supervisor
3 hours ago
ROLE AND ELIGIBILITY CRITERIA
Role/Position:
Store Supervisor
Reporting to:
Store Manager
Location:
Sardar Vallabhbhai Patel International Airport
Hansol, Ahmedabad, Gujarat 380003
Basic Eligibility Criteria:
· Experience: 2+ year experience in retail industry
· Qualification: Undergraduate/ Graduate
Selection Process:
· Screening round by Hr
· Personal Interview by Operations Head
KEY RESPONSIBILITIES:
- Responsible for the day to day running of store operations – Responsible for Opening and Closing of store (Adherence to Opening and Closing SOP)
- Responsible for Maintaining Store standards – Hygiene, VM displays (adjusting displays that lack order), follow up with support functions to close store concerns
- Adhering and driving company policies, Store SOP, and employment standards
- Be a role model in cashiering and assist in POS training and provide support to new & existing team members.
- Ensuring achievement of sales targets which have been set for the store and categories.
- Ensure minimization of shrinkage levels in the store, training the teams on how to handle merchandise and protect stock.
- Managing & resolving customer complaints and queries
- Responsible for conducting audit/s for achieving standards in customer service, Till service and housekeeping standards etc.
- Assist with maintaining superior product quality by identifying product issues and communicating these to the merchandising team.
- Working on adequate learning and development of the team through on job training, VM training, product training etc.
- Managing Inward & Outward of stocks and inventory management
- Work as part of a team of Sales Advisors always demonstrating that the customer comes first.
- Engage the staffs with regular briefing and give feedbacks to Store manager for concluding rewards and recognition.
SKILLS REQUIRED:
- Commercial Acumen
- Customer Focus
- Managing Teams
- Effective communication
- Role modelling
- Planning & Organising
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