CRM Executive
1 day ago
Job description: We are looking for candidates with the following qualifications:
Education: Any Graduation.
Experience: Minimum 2–5 years in CRM.
Expected Salary: Depending on experience
Core Knowledge
- Ability to handle client calls, follow-ups & feedback
- Knowledge of CRM software or Excel-based tracking
- Managing complaints, queries, and service requests
- Understanding of the company's products/services
- Preparation of client reports and status updates
Communication Skills
- Polite, professional communication
- Ability to coordinate between clients, marketing team & technical team
- Strong WhatsApp, email & phone communication skills
Work Skills
- Maintaining database of clients.
- Timely follow-up and closure of pending issues.
- Preparing daily/weekly CRM reports.
- Scheduling appointments & maintaining communication records.
Job Type: Full-time
Pay: ₹20, ₹25,000.00 per month
Benefits:
- Internet reimbursement
Work Location: In person
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