IT Support Officer

2 weeks ago

Chennai, Tamil Nadu, India The Southern Pressure Castings Full time ₹ 3,60,000 - ₹ 7,20,000 per year

Job Title: IT Support Executive

Location: chennai

Department: IT

Reports To: IT Head

Employment Type: Full-time

Job Summary

We are seeking a dynamic and detail-oriented professional to manage and provide IT support at our aluminium-based manufacturing facility. The ideal candidate will ensure efficient sourcing, procurement, inventory management, and also supporting internal IT infrastructure to maintain seamless business operations.

Key Responsibilities

IT Support

  • Provide first-level support for hardware, software, and network-related issues on the factory floor and office.
  • Coordinate with external IT vendors for system upgrades and troubleshooting.
  • Maintain and support ERP systems at the time of technical issues (e.g.,Tally, etc.) which are used in supply chain and finance.
  • IT related purchasing works to be done.
  • Maintain and support biometrics and other devices in the company.
  • maintain and support system issues related to manufacturing [Eg: foundry systems and other systems]
  • organise daily meetings and maintain MOM with action plan target date.
  • Assist in data backup, cybersecurity protocols, and basic system administration.
  • Train staff on proper use of business-critical systems and tools.
  • Monitor and report IT system performance, issues, and resolutions.

Qualifications and Skills

  • Bachelor's degree in Information Technology, Engineering, or related field.
  • 2–5 years of experience in a similar function role in manufacturing (preferably aluminium or metals).
  • Strong knowledge of ERP systems, inventory management, and workflows.
  • Hands-on experience with IT hardware/software troubleshooting and user support.
  • Analytical mindset with excellent problem-solving and communication skills.
  • Ability to multitask and manage priorities under pressure.

Preferred Skills

  • Experience with aluminium or manufacturing industries.
  • Knowledge of Microsoft Dynamics, SAP, or custom ERP systems.
  • Basic understanding of cybersecurity and data privacy protocols.
  • Familiarity with automation tools or IoT in manufacturing environments.

Benefits

  • Opportunity to work in a dynamic manufacturing environment.
  • Cross-functional role with exposure to other departments as well as IT domains.
  • Career growth and professional development support.
  • Competitive compensation and benefits.
  • Meals/Food provided
  • ESI/PF provided

Job Types: Full-time, Permanent

Pay: Up to ₹30,000.00 per month

Benefits:

  • Commuter assistance
  • Food provided
  • Health insurance
  • Leave encashment
  • Paid sick time
  • Paid time off
  • Provident Fund

Experience:

  • IT support: 2 years (Required)

Work Location: In person

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