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Technical Support Engineer

2 weeks ago


Greater Ahmedabad Area, India Thyra Drives & Control System Full time ₹ 6,00,000 - ₹ 12,00,000 per year

Company Description

THYRA, established in 2021, is a rapidly growing automation company operating across various states in India, including Gujarat, Rajasthan, Haryana, Punjab, Uttar Pradesh, Maharashtra, and Madhya Pradesh. The company specializes in the sales and service of industrial automation products and solar drives, offering solutions such as AC Drives, Solar Drives, Elevator Drives, PLC & HMI. THYRA is committed to innovation and aims to become a leading and respectful VFD supplier in the industry.

Role Description

This is a full-time on-site role for a Technical Support Engineer, located in the Greater Ahmedabad Area. The Technical Support Engineer will be responsible for providing technical assistance, troubleshooting issues, and supporting customers with their automation products. Daily tasks will include diagnosing and resolving technical problems, ensuring customer satisfaction, and enhancing the overall customer experience through excellent service.

Qualifications

  • Technical Support and Troubleshooting skills
  • Strong Analytical Skills
  • Customer Support and Customer Service skills
  • Excellent communication skills
  • Ability to work independently and as part of a team
  • Experience in industrial automation is a plus
  • Bachelor's degree in Electrical Engineering, Computer Science, or a related field