ServiceNow Architect

2 weeks ago

Greater Bengaluru Area, India ALIQAN Technologies Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Description:

In this role, you will provide technical leadership to the team & work closely with client enterprise architecture team and client ServiceNow Teams

Responsibilities:

* Provides technical leadership to the team

* Creates and maintains a detailed view of the existing architecture

* Designs and collaborates with Business Process Analysts and Developers in the creation of a High-Level Solution Design Document.

* Defines and communicates, at an architectural and design level, technical solutions aligned with business problems and systems architecture.

* Ensures technical governance process and policies are being adhered to.

* Provides architectural controls to ensure the correct technical solutions are used when delivering business solutions.

* Creates and maintains a detailed view of integrations

* Creates and maintains a Technical Implementation Roadmap.

* Resolves technical escalations, including responding to defects

* Participates in process workshops

* Works closely with client enterprise architecture team and client ServiceNow Teams

* Periodically Reviews Configuration to ensure Platform health

* Assesses instance health (performance, manageability, usability, scalability, upgradability, and security) by conducting ServiceNow Health Scan

* Reviews design and code per sprint to ensure quality

* Provides hands on assistance with the detailed design and implementation approach of selected projects.

* Ensures design is within the boundaries of Licensed modules else communicates changes in license to the client.

* Maintains expert knowledge of the ServiceNow platform, products, capabilities, and ecosystem.

* Assists in migrating configuration across instances

* Support COE in continuous development of training paths for professional advancement.

* Contribute to ongoing definition of best development and solution practices.

* Lead training workshops as means to spread experiences gained across the practice.

Qualifications we seek in you

Minimum Qualifications

* Certified System Administrator (CSA) plus one Mainline certification (CSM / HRSD/ITSM/GRC etc.)

* Excellent communication Skills for client facing roles.

* Hands on Experience on Projects

* IT Graduate

Preferred Qualifications/ Skills

* B.Tech / MCA / M.Tech / BSc (Computer) / B.E.

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