Digital Service Manager Industrial Network Connectivity

SKF has been around for more than a century and today we are one of the world's largest global suppliers of bearings and supporting solutions for rotating equipment. Our products can be found everywhere in society, making us an essential part of everyday life for people and companies worldwide.

In September of 2024, SKF announced the separation of its Automotive business, with the objective of building two world-leading businesses. The role you are applying for will be part of the automotive business. This means you will have the opportunity to be a part of shaping a new company aimed at meeting the needs of the transforming global automotive market.

Would you like to join us in shaping the future of motion?  We are now looking for an…

Digital Service Manager - Industrial Network Connectivity
Automotive Business

Are you interested in managing Automotive's Industrial Network – the engine of SKF Automotive Factories' connectivity globally?

At SKF, you'll own and manage the Industrial Network platform operated by our supplier, overseeing its full lifecycle to power a standardized solution and deliver end-to-end service. You'll ensure the network is available, reliable, secure – and enable our factories to use it effectively and confidently.

You'll be at the center of daily Industrial network management, working to ensure efficiency, effectiveness, and the adoption of best-in-class solutions. Together with architects, you'll contribute to continuous improvements, develop the standard, and optimize operational stability and cost, always with the needs of manufacturing in mind.

You'll also manage supplier contracts, overseeing both service execution and financial control to ensure consistent delivery and performance.

This role is for you if you bring network/factory experience and want to grow your career in industrial connectivity.

What you can expect in the role

• Operational Excellence: Enhance availability, reliability, security, and performance of the Service, ensuring seamless operations and minimizing downtime. Engagement in significant business disturbance incidents contributes to the depth of understanding.
• Vendor Management: Being the contract owner and managing supplier relationships, follow up on service levels, root cause analysis, supplier performance to safeguard business operational stability, and ensure that the supplier delivers to the agreed contract framework.
• Service Roadmap: Develop and execute the roadmap for the Service to reach business and service goals and objectives with continuous improvements and cost efficiency.
• Budget control: Developing and owning the budget and forecast, delivering within given guidelines.
• Collaboration: You'll collaborate with users, suppliers, and key stakeholders like the Network Solution Architect, Security team, and Service Management teams for successful Operations of the Service. You'll work closely with the Enterprise Network Service Owner in our team, supporting each other to ensure smooth operations.
• Technical knowledge: You'll bring a solid understanding of industrial networking to manage outsourced services efficiently. The role focuses on Phoenix Solutions routing, firewalls, switch technology, and protocols like Modbus, Profinet, CIP, and PTP. Familiarity with CISCO, zero trust, IoT connectivity, VPN, and security concepts is essential.
• Risk Mitigation: Collaborate with the Security team to ensure that our infrastructure is secure and compliant, protecting the organization from potential

In summary, you will manage the Service and oversee the progression of this area. This is a practical role focused on delivering results and ensuring progress for the Service. While you will guide and coordinate work across teams, the position does not include direct personnel management or team development responsibilities.

You will enjoy working here if you have:

• Relevant academic background in Computer Science, Information Systems, Network connectivity, or related field.
• Several years of experience in Industrial Network /Shop floor LAN, ideally gained in a global manufacturing setting with outsourced operations.
• Effective communication, stakeholder management, and leadership skills with an ability to balance technical nuances with non-technical language.
• Ability to work collaboratively in a rapidly changing, fast-paced environment.
• Motivated, structured, coherent mindset and ensuring that agreed standards are followed, supplier delivers according to contract, and cost is under control.
• Like to work in an organized environment where you work closely with cross-functional teams

Some additional information  
The position is based at one of SKF Automotive's major factory locations globally, with a preference for sites in India or Europe. Employment will be on a local contract.

You will report to Katarina Kymmer, Infrastructure Platform Services Manager. Katarina's location is Gothenburg, Sweden.

For questions regarding the recruitment process, please contact Martin Andersson, Recruitment Expert by email,

Is this you?   
If the answer is yes, submit your application with your CV in English no later than November 28, 2025.

We will screen candidates continuously throughout the application period, so make sure to submit your application as soon as possible.

We are building a strong and diverse team with a broad range of responsibilities. We invite you to explore all currently open positions in Automotive IT here: Automotive IT, Information Security, and Process Excellence.