
Analyst-GPAM Cyberark_540
3 days ago
Core Job Objectives:
These technicians have more experience than L1 support technicians and manage incident/SR requests raised by the L1s or as agreed in documented SLA (Service Level Agreement) timelines. L2 technicians follow documented processes(Run-Book/KB which they can use for immediate resolutions). L2 engineers generally have 4 or more years of experience on a specific technology platform (e.g. Windows servers, IAM, CyberArk etc.). And key skillsets includes below
Implementation expertise with CyberArk PAM and AAM
IAM Lifecycle
Business Analyst role play with writing new user stories
Good knowledge with Active Directory
Advanced OS & Middleware troubleshooting skills
Knowledge with Networking principles
Knowledge with any scripting languages
Emerging cloud concept
Must Have:
- BE in Computer Science or equal.
- Business Analyst responsibilities
- Unix and Windows Administration
- Knowledge in networking/CCNA certification
Good to Have:
- Handle general updates and configuration changes/requests
- CyberArk Defender - Certification
- DevOps experience – having experience with Dynatrace/Docker/Puppet/Ansible/GIT tool
- PowerShell Scripting knowledge
Your benefits
· We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad
· We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location)
· From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered
· Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach
About Allianz Technology
Allianz Technology is the global IT service provider for Allianz and delivers IT solutions that drive the digitalization of the Group. With more than 11,000 employees located in 20 countries around the globe, Allianz Technology works together with other Allianz entities in pioneering the digitalization of the financial services industry.We oversee the full digitalization spectrum – from one of the industry's largest IT infrastructure projects that includes data centers, networking and security, to application platforms that span from workplace services to digital interaction. In short, we deliver full-scale, end-to-end IT solutions for Allianz in the digital age
D&I statement
Allianz Technology is proud to be an equal opportunity employer encouraging diversity in the working environment. We are interested in your strengths and experience. We welcome all applications from all people regardless of gender identity and/or expression, sexual orientation, race or ethnicity, age, nationality, religion, disability, or philosophy of life
Join us. Let´s care for tomorrow
You. IT
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