Lead-Asset Cross Sell-Digital Banking Kotak 811-Regional Sales

2 days ago

Mumbai, Maharashtra, India Kotak Mahindra Bank Full time
Description
As the Lead-Asset Cross Sell, you will be a key influencer in our Digital Banking strategy. Your expertise will be instrumental in crafting and executing innovative cross-selling strategies, ensuring a personalized and seamless customer journey. You will collaborate with diverse teams, leveraging your deep understanding of digital banking products to offer tailored solutions and drive sales growth.

Responsibilities
  • Develop and implement creative cross-selling strategies to maximize customer engagement and sales potential.
  • Identify and target high-value customers for personalized cross-selling opportunities, fostering long-term relationships.
  • Collaborate with product teams to create customized banking solutions, addressing unique customer needs.
  • Build and nurture strong connections with existing customers, promoting loyalty and partnership.
  • Analyze customer data and market trends to identify cross-selling opportunities and refine strategies.
  • Train and mentor sales teams on effective cross-selling techniques, sharing industry best practices.
  • Monitor and report on cross-selling performance, providing data-driven insights for continuous improvement.
  • Stay updated on industry trends and competitor strategies, ensuring the bank's competitive advantage.
  • Ensure compliance with regulatory requirements and bank policies in all cross-selling activities.
  • Foster a culture of continuous learning and professional development within the team.
Qualifications
  • Bachelor's degree in Business, Finance, or a related field, with a strong academic background.
  • 5+ years of experience in banking, with a proven track record in cross-selling or sales.
  • In-depth knowledge of digital banking products and services, including mobile and online platforms.
  • Excellent communication and interpersonal skills, with a track record of building strong relationships.
  • Analytical mindset and data interpretation skills for informed strategic decision-making.
  • Experience in leading and mentoring sales teams, fostering a high-performance culture.
  • Proficiency in CRM systems and sales enablement tools for efficient workflow management.
  • Ability to work independently, manage multiple projects, and thrive in a fast-paced environment.
  • Strong problem-solving skills with a customer-centric approach to issue resolution.
  • Willingness to stay updated on industry trends and best practices, ensuring continuous professional growth.

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