Business Analyst

5 days ago

Sola Ahmedabad Gujarat, India Webs Optimization Software Solution Full time ₹ 2,40,000 - ₹ 12,00,000 per year

Job Title: Business Analyst - SaaS Software (Callyzer)

Location: Ahmedabad

Experience: 1 to 3 yrs

Job Type: Full-time, Work from Office

About us:

Callyzer is a B2B Call Monitoring and Lead Management Software was established in 2013. In a short period, we have gained over 700 clients and our software is being utilized by more than 12,000+ employees globally. Our key customers include Pristyn Care, Tata Capital, Cars24, WheelEye, Motilal Oswal, etc.

Roles and Responsibilities:

  • Support Senior Analysts: Assist senior business analysts in gathering, analyzing, and documenting functional requirements for projects and products.
  • Prepare Basic Documentation: Create preliminary SRS, flow diagrams, functional diagrams, mock-ups, and wireframes under the guidance of senior analysts.
  • Assist in Client Interactions: Support in conducting client calls, understanding customer requirements, and ensuring smooth communication between technical and business teams.
  • Research and Competitor Analysis: Conduct basic competitor research, summarize findings, and prepare reports for internal stakeholders.
  • Learn Agile Practices: Collaborate with the team to understand and implement Agile methodologies effectively.
  • Content Preparation: Contribute to preparing user guides, tutorials, and other product documentation with supervision.
  • Product Knowledge: Gain hands-on experience with the SaaS product (Callyzer) to assist in product demos and client onboarding processes.
  • Collaboration and Coordination: Work closely with the development, design, and quality assurance teams to track project progress and meet deadlines.
  • Tool Familiarization: Learn and utilize tools like Figma for wireframing, Google Docs, and Microsoft Office to prepare deliverables.

Requirements:

  • A minimum of 1 year of relevant experience is required.
  • Excellent Google Docs and Microsoft skills. (PowerPoint, Word, Excel)
  • Knowledge of wireframing software like Figma, Sketch, Adobe XD, etc.
  • Ability to multitask, prioritize, manage time well ,and meet deadlines.
  • Excellent written and verbal Communication skills

Why Join our team?

  • Incorporated since 2013
  • 5 days working
  • An ever-growing team of 80+ highly talented professionals.
  • Flexible Working Hours
  • Medical Insurance
  • Healthy Career Growth, Opportunity to work with the latest technologies & frameworks.
  • Positive Atmosphere and Culture combined with Personal Growth
  • Job Satisfaction & Stability with suitable leave policy
  • Fun Company Activities

Job Type: Full-time

Pay: Up to ₹50,000.00 per month

Benefits:

  • Flexible schedule
  • Leave encashment

Work Location: In person

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