Operations Associate in Delhi
2 weeks ago
Key Responsibilities – Operations Manager (Grow More Studio)
- Client Communication (Initial Contact)
- Handle first calls/messages from incoming leads.
- Share company details, service offerings, and gather client requirements.
- Maintain professional and confident communication at all times.
- Proposal & Documentation
- Prepare and send proposals, invoices, and introductory emails to clients.
- Ensure all details are correct and follow company templates.
- Track all proposals sent and update status regularly.
- Payment Coordination
- Share payment details with clients.
- Follow up on pending payments politely but firmly.
- Maintain payment records and update management regularly.
- Operational Support
- Coordinate with internal teams (designers, marketers, etc.) for smooth execution.
- Ensure timelines are tracked and deliverables are communicated.
- Maintain daily reports of client interactions and tasks completed.
- Record Keeping
- Keep organized files of client details, agreements, invoices, and correspondence.
- Update CRM or internal tracking sheets regularly.
- Client Relationship Management
- Maintain professional, positive relationships with clients.
- Provide updates when required and escalate issues to management.
About Company: At Grow More Studio, we're not just a digital marketing agency; we're architects of digital excellence, dedicated to reshaping the landscape of online success. Our visionary founder, Mr. Mandeep Singh, is a trailblazing expert in AI-driven performance marketing, breathing vitality into brands and propelling them to the forefront of their industries.
Our journey is marked by a fusion of innovation, data-driven precision, and an unwavering determination to surpass expectations. We thrive on the success of our clients, continuously pushing the boundaries to deliver results that elevate businesses to unprecedented heights. Join us in shaping a future where your business not only thrives but sets new standards of achievement
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