Project Manager

2 days ago

Haryana, India Vertoz IncrementX Full time

Role Overview: As a Client Service Manager/Project Manager, you will play a crucial role in overseeing client relationships and internal project execution for digital marketing campaigns. Your strong communication, planning, and coordination skills will be essential in ensuring the seamless delivery of projects across teams and time zones. Your responsibilities will include managing client expectations, allocating internal resources, and driving projects from initiation to completion. Key Responsibilities: - Serve as the primary point of contact for US-based clients - Understand client objectives and gather detailed project requirements - Conduct regular client meetings, updates, and feedback sessions - Lead project planning from kickoff to final delivery - Define scope, timelines, and resource allocation for each project - Maintain project documentation including briefs, schedules, and feedback logs - Allocate tasks across departments including design, content, SEO, and paid media - Conduct daily planning and stand-up meetings to align team efforts - Identify and resolve internal conflicts or misalignments - Review deliverables for quality and consistency before client submission - Implement process improvements to enhance team efficiency Qualifications Required: - 8+ years of experience in client service management or project management within a digital marketing agency - Strong understanding of digital marketing services such as SEO, SEM, social media, and content marketing, website development - Excellent communication and interpersonal skills, especially with international clients - Proven ability to manage multiple projects and cross-functional teams - Proficiency in project management tools - Willingness to work independently during US shift hours - Experience working with US-based clients or international accounts - Familiarity with performance marketing metrics and reporting tools,

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