HCL Walk-in Drive – Email Back Office Team

3 days ago

Chennai, Tamil Nadu, India HCLTech Full time ₹ 4,00,000 - ₹ 6,00,000 per year

WE'RE HIRING WALK-IN DRIVE AT HCL NAVALUR


Location:
HCL Technologies, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B3) - Techno Park, Special Economic Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu


Date:
20th November'25 and 21st November '25


Time:
10:30 AM – 1:30 PM

Selection Process (Important)


Three rounds of interviews

Includes
assessment tests


Contact Person:
Shine Albert

Role:
Senior Customer Service Representative – Email Back Office


Education:
Graduate / Postgraduate


Shift:
Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)

Why Join HCL?

Work with a global leader in IT services

Flexible work mode: WFH / Hybrid

Growth-oriented environment with continuous learning

Key Responsibilities:

Respond to customer queries via email professionally

Analyze and resolve issues using internal tools

Document cases and maintain accurate records

Handle store-based, employee-based, and coupon-related concerns.

Required Skills:

Minimum 1 year of experience (preferably USA-based process)

Strong English communication skills

Excellent analytical and problem-solving abilities


Carry your updated resume and a valid ID proof.

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