HCL Walk-in Drive Email Back Office Team
3 days ago
WERE HIRING WALK-IN DRIVE AT HCL NAVALUR
Location: HCL Technologies, Sandhya Infocity, Beside Vivira Mall, Village and Panchayat, ETA (B3) - Techno Park, Special Economic Zone 33 Rajiv, Gandhi Salai, Navalur, Taluk, Chengalpattu, Tamil Nadu
Date: 20th November'25 and 21st November '25
Time: 10:30 AM 1:30 PM
Selection Process (Important)
- Three rounds of interviews
- Includes assessment tests
Contact Person: Shine Albert
Role: Senior Customer Service Representative Email Back Office
Education: Graduate / Postgraduate
Shift: Night Shift (Saturday to Friday, 5 working days, 2 weekly offs including Saturday & Sunday)
Why Join HCL?
- Work with a global leader in IT services
- Flexible work mode: WFH / Hybrid
- Growth-oriented environment with continuous learning
Key Responsibilities:
- Respond to customer queries via email professionally
- Analyze and resolve issues using internal tools
- Document cases and maintain accurate records
- Handle store-based, employee-based, and coupon-related concerns.
Required Skills:
- Minimum 1 year of experience (preferably USA-based process)
- Strong English communication skills
- Excellent analytical and problem-solving abilities
Carry your updated resume and a valid ID proof.
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