Walkin Drive For Fresher

5 days ago

Hyderabad, Telangana, India Cognizant Full time ₹ 4,00,000 - ₹ 12,00,000 per year

Roles and Responsibilities

  • Provide exceptional customer service to clients through phone calls, emails, or chats.
  • Handle customer inquiries and resolve issues in a timely and professional manner.
  • Process transactions accurately and efficiently using computer software applications.
  • Maintain accurate records of client interactions and updates.
  • Collaborate with team members to achieve sales targets and improve overall performance.

Desired Candidate Profile

  • 0-11 month of experience in BPO/Call Centre environment preferred but not mandatory.
  • Basic knowledge of MS Office Suite (Word, Excel, PowerPoint).
  • Ability to adapt quickly to new processes and technologies.
  • Excellent communication skills (verbal & written) with ability to work under pressure.

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