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Practice Delivery Head

2 weeks ago

Bengaluru, Karnataka, India Sdna Global Full time US$ 15,00,000 - US$ 20,00,000 per year

We are looking for a self-driven, success-oriented, and inspiring leader for the position of

Practice Delivery Leader (PDL) for SAP practice. The leader will manage SAP accounts/engagements and be responsible for executing delivery across multiple accounts, ensuring customer success, profitable growth, employee satisfaction, capability building, and innovations by leveraging the ecosystem.

Key Responsibilities:

  • Manage delivery of SAP complex and large programs/accounts of size 800+ FTEs and revenue of $140+ Mn.

  • Manage C-level customer relationships and identify growth opportunities.

  • Conduct regular delivery cadence with customer/internal stakeholders to prevent schedule/cost overruns proactively and implement best delivery practices.

  • Ensure Y-o-Y 15% profitable growth and meet operating margins target.

  • Drive forecasting and fulfilment for the accounts from both confirmed opportunities as well as the opportunities in the pipeline.

  • Enable/implement value-added services and solutions to customers in line with s offerings.

  • Understand delivery operational parameters and align them to organization norms.

  • Understand customer vision and proactively build solutions to manage sustained growth.

  • Drive delivery-led growth by scoping/farming new opportunities within the accounts proactively.

  • Align with client partners to build winning solutions and deliver.

Key Skills:

  • Total experience of 17+ years in SAP space with at least 5+ years as a Delivery Leader/PDL.

  • Experience in SAP Implementation, Rollout, and AMS programs with different SDLCs and engagement levels.

  • Knowledge of Estimation techniques and Quality parameters.

  • Client Centricity, Execution Excellence, Collaborative Working, Nurturing People, Passion for Results, Strategic Perspective, Stakeholder Management, Managing Complexity, Problem Solving & Decision Making.