
E-commerce & Customer Experience Intern
2 weeks ago
About Us
Mama & Peaches is a baby & kids lifestyle brand offering a conscious collection of comfortable baby clothing & accessories. We are focussed on capturing the magic and simplicity of childhood through joyful designs that are ethically made.
We are currently hiring a E-commerce & Customer Experience Intern.
Want to build a career in e-commerce or D2C?
This internship gives you hands-on exposure to everything from customer service and retention to sales and operations at one of India's fastest-growing baby & kids brands.
Position: Customer Experience Intern
Location: Hauz Khas, New Delhi (In-office)
Type: Internship
Duration: 3–6 months
Stipend: Based on interview
About the Role:
We're looking for a smart, empathetic and proactive individual to join our Customer Experience team. If you're eager to learn, love talking to people, and want to be part of a fast-growing D2C brand- this is for you.
What You'll Do:
Handle customer interactions across WhatsApp, calls, emails & DMs
Assist in solving order issues, returns, exchanges, etc.
Reach out to customers for feedback & support
Collaborate with marketing, ops & sales teams
Represent the brand at offline events (if any)
What We're Looking For:
Clear, friendly communicator (Hindi + English)
Highly organised with strong follow-up skills
Proactive and accountable
A good attitude > experience
Important:
This is an internship role only. Please apply only if you're actively looking for internship opportunities.
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