E-commerce & Customer Experience Intern

2 weeks ago


Deoli, Delhi, India Mama and Peaches Full time ₹ 4,00,000 - ₹ 6,00,000 per year

About Us

Mama & Peaches is a baby & kids lifestyle brand offering a conscious collection of comfortable baby clothing & accessories. We are focussed on capturing the magic and simplicity of childhood through joyful designs that are ethically made.

We are currently hiring a E-commerce & Customer Experience Intern.

Want to build a career in e-commerce or D2C?

This internship gives you hands-on exposure to everything from customer service and retention to sales and operations at one of India's fastest-growing baby & kids brands.

Position: Customer Experience Intern

Location: Hauz Khas, New Delhi (In-office)

Type: Internship

Duration: 3–6 months

Stipend: Based on interview

About the Role:

We're looking for a smart, empathetic and proactive individual to join our Customer Experience team. If you're eager to learn, love talking to people, and want to be part of a fast-growing D2C brand- this is for you.

What You'll Do:

  • Handle customer interactions across WhatsApp, calls, emails & DMs

  • Assist in solving order issues, returns, exchanges, etc.

  • Reach out to customers for feedback & support

  • Collaborate with marketing, ops & sales teams

  • Represent the brand at offline events (if any)

What We're Looking For:

  • Clear, friendly communicator (Hindi + English)

  • Highly organised with strong follow-up skills

  • Proactive and accountable

  • A good attitude > experience

Important:

This is an internship role only. Please apply only if you're actively looking for internship opportunities.


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