Production Support Engineer

3 days ago

Ahmedabad, Gujarat, India JB Solutions Full time ₹ 4,80,000 - ₹ 7,20,000 per year

Job Title – Production Support Engineer (.NET / Windows / WCF)

Job Role: Production Support Engineer (.NET / Windows / WCF)

Location: Ahmedabad-Hybrid

Education: B.Tech / MCA / Equivalent

Experience: 3–5 Years

Shift Timings: US-based (EST hours)

About JB Solutions :

JB Solutions is a leading global IT services company based in Ahmedabad, with over 15+ years of experience delivering innovative digital solutions. We've successfully delivered 2000+ projects across industries, leveraging multiple technologies. Our goal is to create scalable and intelligent applications that solve real-world business problems.

What You'll Do – Roles & Responsibility :

  • Provide L2/L3 Support for .NET and WCF Services: Troubleshoot and resolve issues related to .NET applications (both .NET Framework and .NET Core) and Windows Communication Foundation (WCF) services.
  • Troubleshoot Windows Server & IIS: Diagnose and resolve technical issues in Windows Server environments, including Internet Information Services (IIS) configurations and performance issues.
  • Conduct Root Cause Analysis (RCA): Investigate recurring issues to identify the root cause and implement permanent fixes, preventing future incidents.
  • Collaborate Across Teams: Work closely with developers, quality assurance teams, and infrastructure personnel to resolve complex and recurring issues, ensuring alignment and quick resolutions.
  • Patch Deployment and Hotfixes: Manage the deployment of critical patches, hotfixes, and configuration changes to production environments to ensure system stability and security.
  • Maintain Documentation and Knowledge Base: Regularly update support documentation and internal knowledge bases to share best practices, solutions, and troubleshooting steps.
  • On-Call Rotation Participation: Be available for on-call shifts to provide support when needed, ensuring all service level agreements (SLAs) are met and issues are resolved swiftly.

Desired Skills & Experience (Superpowers):

  • Strong Experience with .NET Framework and .NET Core: In-depth knowledge of both .NET Framework and .NET Core applications, with experience in developing, troubleshooting, and supporting these technologies.
  • Expertise in WCF (Windows Communication Foundation): Hands-on experience with WCF services, including debugging, performance tuning, and service maintenance.
  • Proficiency with Windows Server, IIS, and SQL Server: Solid understanding of Windows Server environments, IIS configuration, and SQL Server troubleshooting to resolve technical challenges.
  • Familiarity with ITIL Practices: Working knowledge of ITIL processes like Incident, Problem, and Change Management, ensuring systematic and efficient problem resolution.
  • Advanced Debugging and Analytical Skills: Expertise in identifying, diagnosing, and resolving issues through advanced debugging tools and strong problem-solving abilities.
  • Effective Communication and Collaboration Skills: Strong communication skills for working in a team and liaising with stakeholders to address technical problems clearly and efficiently.

What You'll Get – Perks & Benefits:

· Impactful Role

· Growth & Learning

· Collaboration

· Flexibility

· Competitive Compensation

Job Type: Full-time

Pay: ₹40, ₹60,000.00 per month

  • Production Support Engineer

    3 days ago

    Ahmedabad, Gujarat, India MSBC Group Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Join Our Team as a Production Support Engineer – Keep Mission-Critical Trading Systems RunningMSBC is seeking a motivated, detail-orientedProduction Support Engineerto support aFixed Income Trading Platform. You'll ensure the stability, performance, and reliability of business-critical trading applications in a fast-paced environment, partnering closely...

  • Product Support Engineer

    3 days ago

    Ahmedabad, Gujarat, India PairSoft Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Job Description:Title: L2 Support Engineer (Product Support)Timings:During Daylight Savings (DLS) when it starts: 4:30 PM to 1:00 AM ISTWhen DLS ends: 5:00 PM to 1:30 AM ISTLocation: Permanent work from HomeJob SummaryAs a member of the PairSoft Support team, the Technical Customer Support Engineer (Tier 2) is responsible for handling software issues...

  • Technical Support Advisor

    7 days ago

    Ahmedabad, Gujarat, India Aditi Tracking Support Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Job DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to clients...

  • Production Engineer

    2 weeks ago

    Ahmedabad, Gujarat, India Wooden Float Architecture Full time ₹ 12,00,000 - ₹ 24,00,000 per year

    Position: Production EngineerLocation: Vatva, AhmedabadExperience: 3 to 6 YearsSalary: ₹25,000 – ₹40,000 (Based on Interview & Experience)Qualification: Diploma Mechanical / B.E. MechanicalWe are looking for an experienced Production Engineer to join our manufacturing team. The ideal candidate should have hands-on experience in production planning,...

  • Production Engineer

    2 weeks ago

    Ahmedabad, Gujarat, India Krishna Maruti Ltd. Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Company DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Production Engineer located in Ahmedabad. The Production Engineer will be responsible for overseeing and optimizing production processes, ensuring quality control, planning production schedules, and collaborating with different departments to achieve...

  • Product Engineer

    1 week ago

    Ahmedabad, Gujarat, India Motadata Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    DescriptionWe're Hiring : Product Engineer.Location : On-site | Ahmedabad, India.Experience : 2-4 Years.Employment Type : Full-time.Open to : Product Engineers, Product Analysts, Pre-Sales / Solution Engineers, Developers, and others with customer-facing or product experience who want to move into a hybrid product + engineering role.About The RoleMotadata is...

  • Software Support Engineer

    1 day ago

    Ahmedabad, Gujarat, India Sapphire Software Solutions Full time ₹ 4,00,000 - ₹ 6,00,000 per year

    We are excited to inform you that we have an open position for Software Support Engineer that we believe aligns well with your skills and career aspirations. Below are the details of the position:Designation: Software Support EngineerLocation: AhmedabadExperience: FresherPrimary Job Functions:Provide technical support (remote & onsite) of the...

  • Production Engineer

    1 week ago

    Ahmedabad, Gujarat, India Mech Power Technology Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    Monitor production planning and control activities within the organization.Review daily planning of work centre output, utility and manpower managementEnsure delivery performance by daily monitoring of Engineering, Production work Centre output, shift planning, work order priority and planningHandle grievances related to customer delivery concerns and report...

  • L2 Support Engineer

    3 days ago

    Ahmedabad, Gujarat, India Hrizen Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Description : An L2 Support Engineer also monitors and performs preventative maintenance on various products, services, and data center infrastructure while tracking results, issues, and working toward a resolution with other teams as needed. Responds to inquiries and/or provides information upon request from clients, employees, or vendors. ...

  • Technical Support Advisor

    7 days ago

    Ahmedabad, Gujarat, India Aditi Tracking Support pvt Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job descriptionJob DescriptionTechnical support advisor (GPS Tracking & Fleet Management)Position: Technical support advisorIndustry: GPS Tracking & Fleet ManagementLocation: Ahmedabad , Makrba,Prahlad nagarExperience: 2 to 4 YearsEmployment Type: Full-timeJob Overview:We are looking for a Customer Technical Advisor to provide expert guidance and support to...