Telesales
3 days ago
Key Responsibilities
- Conduct outbound calls to prospective customers to promote and sell insurance products.
- Handle customer queries over the phone—provide accurate information, clarify doubts, and drive conversions.
- Maintain call logs, update CRM databases, and generate sales reports.
- Meet daily/weekly/monthly sales targets and contribute to team targets.
- Cross-sell and upsell additional insurance or value-added services (as applicable).
- Adhere to standard call scripts, company policies, and compliance regulations.
Qualifications & Skills
- Minimum education: Graduate (any discipline) — freshers may be eligible.
- Strong verbal communication in Hindi and English; ability to converse with customers comfortably.
- Sales aptitude and willingness to work in a target-driven environment.
- Previous telesales/voice experience preferred but not always required.
- Good listening skills, persuasion ability, and resilience in call activities.
Working Conditions & Other Details
- Work location: On‐site (office-based) with day-shift hours (e.g., 10:00 AM – 7:00 PM) or similar shift.
- Salary: Competitive base salary plus incentives for meeting/exceeding targets.
- Additional benefits: PF, ESI, incentive structure, possible increment with performance.
Preferred Attributes
- Self-motivated, energetic, and able to maintain positive attitude despite call rejections.
- Comfortable working in a fast-paced environment, handling high call volumes.
- Basic computer familiarity to update records and use CRM tools.
- Team player who can collaborate with team leads and support functions.
Job Type: Full-time
Pay: ₹10, ₹27,000.00 per month
Work Location: In person
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