Customer Support Executive

2 weeks ago


Kendriya Vidyalaya Cpri Bengaluru, India Hagnos Marketing and Consulting Full time ₹ 2,00,000 - ₹ 6,00,000 per year

We are looking for a dedicated and customer-focused Customer Support Executive to join our team. In this role, you will be the first point of contact for our customers, ensuring their queries are resolved efficiently and they have a smooth experience with our products and services.

1. Provide real-time chat support.

2. Deliver empathetic, problem-solving assistance to resolve customer issues effectively.

3. Communicate clearly in English, Hindi, and Kannada with excellent typing skills.

4. Handle multiple chat conversations, ensuring prompt and accurate responses.

5. Explain product features, eligibility, and financial options with clarity.

6. Maintain customer records and update CRM systems accurately.

7. Escalate complex cases to appropriate teams while following company protocols.

8. Adhere to data privacy, company policies, and maintain professional chat etiquette.

9. Should be prepared for Rotational Shifts and WOs. (8am to 5pm or 11am to 8pm)

Requirements


• Bachelor's degree in any discipline (preferred).


• 1–3 years of experience in customer support or a similar role.


• Excellent verbal and written communication skills in English, Hindi and Kannada.


• Strong problem-solving and multitasking abilities.


• Familiarity with CRM systems and support software.


• Empathy, patience, and a genuine desire to help customer



  • Bengaluru, India Customer Care Executive Full time

    Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer...


  • Bengaluru, India Industrial Support Services Full time

    **Customer Support Executive** **Should have Experience in Customer Support / Tele Sales / TeleMarketing** **Minimum 3 Languages Required (Except Tamil)** **Exp : 1 yr - 3 yrs** **Immediate Joining Will be preferred.** **Job Types**: Full-time, Regular / Permanent **Salary**: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Paid time off -...

  • Voice Process

    6 days ago


    Bengaluru, India Customer Service Executive Full time

    An inbound customer support service of BPO directly addresses this issue by providing customized services, such as inquiry handling, technical support, phone answering, customer surveys, and medical answering services. **Salary**: ₹15,000.00 - ₹20,000.00 per year **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: -...


  • Kendriya Vidyalaya Sangamwadi, Pune, India Dams Consulting Services Private Limited Full time ₹ 1,56,000 - ₹ 2,08,000 per year

    Job Opening: *Telecaller* [EMI Collection) DRA & Non DRA No of Opening:-40 Languages: Marathi &Hindi Qualification: Mini 12th Pass Experience: 6 month Experiences.(Freshers can be Apply) If non DRA :: Salary: Up to 13k to 16k in hand Incentive If DRA Certified:: Salary:17k to 20k in hand Incentive 1 week off Age criteria- 18 to...


  • Bengaluru, India Child Support Foundation Full time

    Hindi is mandatory - Initiating calls with potential customers over the phone. - Asking questions to engage customers and keep the conversation going. - Listening to the customers' needs to generate repeat sales. - Gathering and documenting customer information, payment methods, purchases, and reactions to products. - Keeping up to date on all products and...

  • Customer Support

    4 days ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...

  • Customer Support

    1 week ago


    Bengaluru, Karnataka, India Child Support Foundation Full time

    Company Name: - Startek Ageis Process: - Customer Support Voice Process Qualification: - Graduates Languages: - English + Hindi Experience: - Freshers or 6 Months of Exp in CSE Salary: - 20500CTC TH 15700 Fresher 24500CTC TH 19800 Experinece Quarterly Bonus: - 4065 Location: - Kudlu gate Pay: ₹22,000.00 per month Schedule: - Day shift -...


  • Bengaluru, Karnataka, India Child Support Foundation Full time

    1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...


  • Bengaluru, India Attica Digital Gold Full time

    **Customer Support Executive**: We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of...


  • Bengaluru, Karnataka, India Desk Nine Full time ₹ 84,000 - ₹ 12,00,000 per year

    This is a full-time, on-site role for a Customer Support Executive based in Bengaluru. The Customer Support Executive will address customer queries, ensure high levels of satisfaction, online support, and deliver excellent customer service.