Customer Support Executive
21 hours ago
**Customer Support Executive**:
We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.
**Customer Support Executive Responsibilities**:
- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Possessing excellent product knowledge to enhance customer support.
**Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field.
- Freshers Job in Bangalore.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
**Salary**: ₹15,618.00 - ₹17,348.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Bengaluru - 560042, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
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