CRM-Bangalore

3 days ago

Bengaluru, Karnataka, India Angel and Genie Full time ₹ 15,00,000 - ₹ 20,00,000 per year

CRM-Bangalore-7+years-CTC 10-18lpa

Job Category:
CRM

Job Type:
Full Time

Job Location:
Bangalore

Years of Experience:
7

Position: CRM
Industry: Luxury Brand (Open to Hospitality, Luxury Retail, Lifestyle, and Related Industries)

Experience: 7+ years

Education: MBA in CRM / Marketing (preferred)

About The Role
We are seeking a CRM Manager to lead customer relationship management initiatives for our luxury brand. The ideal candidate will be responsible for designing, implementing, and optimizing customer programs that build long-term loyalty, enhance customer engagement, and drive business growth through data-driven insights, up-selling, and cross-selling strategies.

The CRM Manager will play a critical role in delivering a seamless luxury customer experience across touchpoints, ensuring personalized engagement with both new and existing clients.

Key Responsibilities

Customer Relationship Strategy

Develop and execute CRM strategies aligned with the brands luxury positioning.

Design and implement customer loyalty programs, engagement initiatives, and retention campaigns.

Customer Engagement Outreach

Manage customer outreach for both existing and potential high-value clients.

Tailor experiences and communications to enhance customer satisfaction and brand affinity.

Data Analytics Insights

Leverage data mining, segmentation, and predictive analytics to understand customer behavior.

Provide insights for up-selling and cross-selling opportunities.

Program Campaign Management

Drive targeted marketing campaigns, ensuring measurable impact on customer engagement.

Monitor and report CRM performance metrics, customer lifecycle value, and ROI.

Collaboration Leadership

Work closely with marketing, retail, and digital teams to integrate CRM strategies across channels.

Manage CRM tools and platforms to ensure efficient operations and customer data integrity.

Key Requirements

MBA in CRM / Marketing with 7+ years of relevant experience.

Proven track record in hospitality, luxury, or customer-centric industries.

Strong understanding of CRM systems, analytics, customer lifecycle management, and loyalty programs.

Excellent communication and interpersonal skills to engage with high-net-worth customers.

Ability to design personalized customer journeys that align with luxury brand standards.

This job is provided by

  • Veeva CRM

    2 days ago

    Bengaluru, Karnataka, India Digisailor Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Veeva CRM - Senior Veeva CRM Technical Architect - 10 Yrs + - Bangalore / Hyderabad / Kolkata / DelhiVeeva CRM , Veeva Align, Exp with any SFDC deployment Tools like Copado , Flossum etc.

  • Event Manager Internship in Bangalore, Bangalore, Bangalore

    3 days ago

    Bengaluru, Karnataka, India Bangalore Chess Club Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Selected Intern's Day-to-day Responsibilities IncludeAttend and assist at all BCC events across Bengaluru— Chess Connect, Chess Café, Chess & Cheers, and more.Support event logistics: setup, managing participants, handling crowd flow during matches, and ensuring smooth coordination with venues.Capture on-ground content: conduct quick player interviews,...

  • Inside Sales Specialist

    3 days ago

    Bengaluru, Karnataka, India Maple CRM Software Full time ₹ 4,80,000 - ₹ 48,00,000 per year

    Company DescriptionMaple CRM is a cloud-based Sales & Field Service CRM software designed to help businesses enhance their operations and increase sales. Our solutions cater to B2C Service Management, B2B Sales and Service, and Field Service and Support. With easy-to-use tools and features like Mobile App, Geo tracking, reports, and analytics, Maple CRM...

  • SAP CRM Technical

    15 hours ago

    Bengaluru, Karnataka, India GyanSys Inc. Full time

    lease share your resume to kiran.devaraj@gyansys.com / Call: 8867163603 for more details.Work Location: Bangalore, ITPL/PSN (In Office, Hybrid 3 Days/Week)Bangalore Office: GyanSys Infotech, Prestige ShantiNiketan (PSN) Tech Park, ITPL Road, Whitefield, Bangalore - 560048.Job Title: SAP CRM + ABAP (CRM Technical)Notice Period: Immediate to max. 15 days...

  • SAP CRM Technical

    4 days ago

    Bengaluru, Karnataka, India GyanSys Inc. Full time

    lease share your resume to / Call: for more details. Work Location : Bangalore, ITPL/PSN (In Office, Hybrid 3 Days/Week) Bangalore Office: GyanSys Infotech, Prestige ShantiNiketan (PSN) Tech Park, ITPL Road, Whitefield, Bangalore - . Job Title: SAP CRM + ABAP (CRM Technical) Notice Period: Immediate to max. 15 days Only ...

  • SAP CRM Technical

    4 days ago

    Bengaluru, Karnataka, India GyanSys Inc. Full time

    lease share your resume to kiran.devaraj@gyansys.com / Call: 8867163603 for more details.Work Location: Bangalore, ITPL/PSN (In Office, Hybrid 3 Days/Week)Bangalore Office: GyanSys Infotech, Prestige ShantiNiketan (PSN) Tech Park, ITPL Road, Whitefield, Bangalore - 560048.Job Title: SAP CRM + ABAP (CRM Technical)Notice Period: Immediate to max. 15 days...

  • SAP CRM Technical

    4 days ago

    Bengaluru, Karnataka, India GyanSys Inc. Full time

    lease share your resume to kiran.devaraj@gyansys.com / Call: 8867163603 for more details.Work Location: Bangalore, ITPL/PSN (In Office, Hybrid 3 Days/Week)Bangalore Office: GyanSys Infotech, Prestige ShantiNiketan (PSN) Tech Park, ITPL Road, Whitefield, Bangalore - 560048.Job Title: SAP CRM + ABAP (CRM Technical)Notice Period: Immediate to max. 15 days...

  • Sap Crm Consultant

    3 days ago

    Bengaluru, Karnataka, India Systechcorp Inc Full time US$ 90,000 - US$ 1,20,000 per year

    "REQ ID: Job Title: ConsultantWork Location: Bangalore, KASkills Required: SAP CRM - Interaction centerExperience Range in Required Skills: 4 - 6 YearsJob Description: SAP CRM TECHNICALEssential Skills: SAP CRM TECHNICALDesirable Skills: SAP CRM TECHNICAL"Role & responsibilitiesPreferred candidate profile

  • Crm Manager

    3 days ago

    Bengaluru, Karnataka, India Vciti Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Job Title: CRM Head Real Estate Location: HSR Layout, Sector 2, Bangalore Experience: 5 15 Years (Real Estate CRM preferred) Salary: Negotiable + Performance-Based Incentives Work Days: Monday to Saturday Key Responsibilities: • Lead the CRM team and manage the customer journey post-sales till possession. • Ensure customer satisfaction, collections,...

  • CRM Developer

    3 days ago

    Bengaluru, Karnataka, India First Phoenics Solutions Full time ₹ 2,50,000 - ₹ 30,00,000 per year

    Job Title: Microsoft CE/CRM Technical Developer – Power PlatformLocation: Hyderabad, Bangalore, Chennai (Full-Time, Hybrid)Job Description:We are looking for a skilled Microsoft Dynamics 365 CE/CRM Technical Developer with expertise in the Power Platform to join our growing team. The ideal candidate will be responsible for designing, developing, and...