Sales Executive – B2C

1 week ago

Cochin, Kerala, India Timehouse Full time ₹ 2,00,000 - ₹ 8,00,000 per year

Job Summary:

We are looking for a dynamic and customer-focused Sales Executive to join our B2C sales team in Kochi. The ideal candidate will be responsible for handling incoming inquiries, converting leads into customers, and delivering exceptional customer experiences. You will work closely with marketing and customer support to drive revenue and ensure customer satisfaction.

Language Skills:

  • Proficient in English communication (written and spoken)
  • Arabic speaking is a plus

Roles & Responsibilities:

  • Handle inbound leads via phone, email, and chat, delivering prompt, professional responses to inquiries about watch models, pricing, and availability.
  • Meet and exceed defined sales targets.
  • Follow up with existing leads to nurture relationships and drive conversions, ensuring timely engagement to prevent drop-offs.
  • Manage customer interactions across Chat, Email, and CRM systems—track leads, update deal statuses, and maintain accurate records.
  • Collaborate with sales and warehouse teams to confirm product availability and coordinate urgent orders (e.g., bulk purchases or same-day store visits).
  • Identify upsell and cross-sell opportunities by recommending relevant watch models based on customer preferences.
  • Provide exceptional customer service to increase satisfaction and loyalty, addressing queries and resolving issues efficiently.
  • Generate daily/weekly reports on lead conversion rates, chat volumes, and follow-up outcomes to support data-driven sales strategies.
  • Participate in team training to stay updated on product offerings, promotions, and tools.
  • Engage with Arabic-speaking customers when applicable, leveraging language skills to build stronger relationships in key GCC markets.

Requirements:

  • Proficient English communication skills (spoken and written).
  • Arabic language proficiency (preferred) to cater to leads from UAE, KSA, Qatar, US, Oman, Kuwait & India.
  • Strong interpersonal skills for effectively engaging diverse customers.
  • Ability to multitask, prioritize leads, and manage high-volume inquiries.
  • Understanding of eCommerce sales funnels and lead nurturing techniques.
  • Flexibility and adaptability to handle urgent customer needs (e.g., same-day store visits).
  • Experience using CRM tools and managing digital communication channels.
  • 2–5 years of experience in inbound B2C sales (preferred).
  • Willingness to support 24*7 (Rotational shift)

Salary will be discussed during the interview process.

Job Types: Full-time, Permanent

Work Location: In person

  • Sales executive

    16 hours ago

    Cochin, Kerala, India Acumen Training And Hr Solutions Full time ₹ 2,40,000 - ₹ 7,20,000 per year

    2-4 years of experience in sales (B2B /B2C).Strong communication and interpersonal ,presentation, Negotiation skills, Willingness to travel .Maintain accurate records of sales activity in CRM and report on pipeline, forecast, results.CTC : 5LPA

  • Sales Manager/ Officer

    1 week ago

    Cochin, Kerala, India AROOHA HOLIDAYS Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    We're seeking a dynamic and results-oriented Sales Manager / Sales Officer with at least 2 years of experience in B2B and B2C travel sales. The ideal candidate will be responsible for building strong relationships with corporate clients, travel partners, and direct customers to drive business growth and enhance market presence.Key Responsibilities:Develop...

  • sales executive

    4 days ago

    Cochin, Kerala, India MALABAR WORLD WIDE LOGISTICS Full time ₹ 1,44,000 - ₹ 1,80,000 per year

    Sales ExecutivePosition Title: Sales ExecutiveDepartment: Sales & MarketingReports To: Sales ManagerJob SummaryThe Sales Executive is responsible for identifying new business opportunities, generating leads, meeting sales targets, and building strong customer relationships. The role requires excellent communication skills, strong negotiation abilities, and a...

  • Marketing Executive

    2 weeks ago

    Cochin, Kerala, India Forelook Info Solutions Llp Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsibilities:* Develop marketing strategies* Conduct field marketing activities* Communicate effectively with team and clients* Manage sales promotions* Execute B2B/B2C campaigns

  • Business Development Executive

    2 weeks ago

    Cochin, Kerala, India The DBC Corporation Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    About The RoleI am looking for a for a good-looking, confident, and professional Business Development Executive to join our team. This role offers an exciting opportunity to work in a dynamic environment, engage with clients across B2B and B2C sectors, and play a key role in driving the company's growth.Key Responsibilities:Identify and generate new business...

  • Inside Sales Executie

    1 week ago

    Cochin, Kerala, India Global Safty Services Full time ₹ 96,769 - ₹ 3,06,529 per year

    Candidateis responsible for driving B2C sales through inbound and outbound channels. They work in an individual capacity to achieve monthly revenue targets and contribute to the overall sales goals of the company. Tier 1 Sales Managers handle individual accounts, provide product advice, and close bookings. Performance is measured monthly.KEY RESPONSIBILITIES...

  • GM -Sales (B2B) -Food Ingredients

    2 weeks ago

    Cochin, Kerala, India Marine Hydrocolloids Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    Responsible for developing and implementing strategic sales plans aligned with the company goals. Ensuring revenue growth across B2B international Sales, B2B India sales, and the B2C segment .Annual bonusHealth insuranceProvident fund

  • Sales Manager

    1 week ago

    Cochin, Kerala, India vedha architects group Full time ₹ 3,00,000 - ₹ 9,00,000 per year

    Job Description – Sales Manager (Tamil Nadu & Kerala Market) Position: Sales Manager Department: Sales Location: Tamil Nadu / Kerala (On-Site + Travel as required) Employment Type: Full-Time --- About Vedha Architects Group Vedha Architects Group is a leading design and turnkey execution firm specializing in showrooms, offices, resorts, and residential...

  • Sales Manager

    2 weeks ago

    Cochin, Kerala, India Lubigen Solutions Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Key Roles & ResponsibilitiesSales Development & Target AchievementDevelop and execute sales plans and strategies to achieve monthly and quarterly sales targets.Drive volume growth by expanding business in the assigned territory and ensuring consistent order flow.Identify and onboard new dealers, distributors, and retailers to strengthen market...

  • Dy. Manager Sales Dashcam sales in Car Accessories Channel

    6 days ago

    Cochin, Kerala, India Mindstech Full time

    We are looking for experienced professional from Retail & B2C background having exp. in distribution and channel sales.Experience of handling retail sales. Automobile accessories SalesProven track record in sales & Distributor/Retailer management Required Candidate profileOn-board & manage Distributor/Retailers across Region of newly launched new age...