Sr System Analyst

1 week ago

Ahmedabad, Gujarat, India Nextgen Clearing Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per year

Senior System Analyst
is operations support system (OSS)
specialist often work under Operations Manager and perform any
duties
that are needed for smooth business
operations
. Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take ownerships of role that they are currently in. Any operational problem that may arise must be informed to inline manager.

Key Responsibilities

  • Resolve operational problems within the defined schedules and service level agreements
  • Analyse root causes of operational malfunctions and provide resolutions
  • Handle escalated issues and follow-up on outstanding issues promptly
  • Develop preventive measures and document issue resolution procedures
  • Manage job calendars and flows to ensure timely completion
  • Recommend process improvements to improve operational efficiency and cost-effectiveness
  • Monitor system operations and troubleshoot problems
  • Manage application tool and monitor repair activities
  • Maintain daily logs of operational issues and maintenance activities
  • Contribute to business meetings and report on issue status
  • Develop support plan to prioritize and resolve multiple issues
  • Address customer issues promptly and accurately
  • Quality control on created and loaded IOTs
  • Creation of IOT load files for the validation of
  • Standard IOT
  • Discount IOT
  • EU regulated IOTs
  • Implementation of IOT
  • Monitoring of end dates on Discounted IOTs
  • Mediation rejections handling for TAPOUT creation Customers
  • TAP halted files. (including Inspection Mode)
  • TAPOUT Rerating
  • Dataclearing support (All DCH level 1 issues)
  • UAT Testing
  • System Monitoring
  • RAPIN Handling
  • RAP CDR correction/Recycling
  • AA14/OpData Handling
  • Ensure DCH configurations are up to date:
  • Industry Configuration
  • Local/TAP currency set up
  • MCCMNC
  • IAC and CC/NDC
  • Tax configuration
  • BID Management including emergency BID announcement as per TD38
  • CDR handling to modify or filter as per requirement
  • Agreement setup as per CLL (Voice/SMS, data, CAMEL)
  • OIR handling and loading into the DCH on migration date
  • Agreement management for NRTRDE partners of our customers
  • Halted NRT files
  • New Customer implementation
  • NRTRDE Monitoring
  • NRTRDE ACR check
  • Wholesale rerating set up
  • New account creation/access rights/password reset
  • MVNO configuration
  • User application access review
  • Process documentation

Requirements
Competency Profile

  • Good verbal and written communication skills in English
  • 3-5 years of experience with Engineering/telecommunication/IT profile
  • Having understanding of UNIX,FTP/SFTP
  • Demonstrate problem-solving ability
  • Ability to handle multiple tasks simultaneously
  • General understanding of Telecommunications and wireless industries and technologies
  • Ability to make sound decisions
  • Strong written communication skills
  • Excellent follow up skills
  • Ability to formulate and clearly communicate ideas
  • Active, self-motivated and well-organized personality
  • Capability to understand technical standards (TD.57) and IT related procedures, tariff plans and the RAP process
  • Ability to work with a trouble ticketing system
  • Duties are performed under minimal supervision

Benefits

  • A supportive, dynamic, and collaborative work environment.
  • Exceptional opportunities for professional and career advancement.
  • Engagement with the leading provider of roaming services, catering to global Mobile Network Operators as clients. For more information, please visit
  • Private Health Insurance
  • Training & Development

  • Sr System Analyst

    2 weeks ago

    Ahmedabad, Gujarat, India Nextgen Clearing Full time ₹ 5,00,000 - ₹ 12,00,000 per year

    Senior System Analyst  is operations support system (OSS) specialist often work under Operations Manager  and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take...

  • Sr System Analyst

    1 day ago

    Ahmedabad, Gujarat, India Nextgen Clearing Full time ₹ 8,00,000 - ₹ 12,00,000 per year

    Senior System Analyst  is operations support system (OSS) specialist often work under Operations Manager  and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties.Senior system Analyst often acts as trainer for new starters and ensure that that take...

  • Content Analyst

    7 days ago

    Ahmedabad, Gujarat, India Medusind Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    Greetings from Medusind SolutionsWe are excited to announce hiring for freshers at our Ahmedabad location under the HCA Unit. If you are looking to kickstart your career in the healthcare and content analysis domain with a leading organization, we would love to meet youOpen Positions:Content Analyst / Sr. Content AnalystQualification Required:M.Sc in...

  • Sr. Quality Analyst

    3 days ago

    Ahmedabad, Gujarat, India Krish Technolabs Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    As a Sr. Quality Analyst, you will be designing and implementing tests, debugging and making corrective actions. You play a vital role in the company's application development process. You will be responsible for testing the product before launches to ensure that the product is free from errors and reliable.What You'll Be DoingManage own productivity,...

  • Sr. QA(Magento)

    2 weeks ago

    Ahmedabad, Gujarat, India Magneto IT Solutions Full time ₹ 2,50,000 - ₹ 7,50,000 per year

    Hello Folks,We are Magneto IT Solutions, looking for a Sr. Quality Analyst (Magento) for the Ahmedabad location.Experience: 4-6 YearsLocation: AhmedabadRole: Sr. QA (Magento)Job Description:Adobe Certified Expert (ACE)Deep knowledge of Magento & Shopify frameworksExperience in enterprise-level ecommerce platformsStrong manual testing skillsKnowledge of...

  • Sr. Executive

    2 weeks ago

    Ahmedabad, Gujarat, India Ved Vipas Consulting LLP Full time ₹ 5,00,000 - ₹ 8,00,000 per year

     WE'RE HIRING Position: Sr. Executive (RFP Analyst | Electrical Domain) Location: Iscon-Ambli Road, AhmedabadWe are seeking a skilled and driven professional to strengthen our Electrical Division in Ahmedabad.If you bring hands-on expertise in wires & cables, switches & accessories, switchgear, luminaries, and building management systems (BMS) and enjoy...

  • Senior System Analyst

    2 days ago

    Ahmedabad, Gujarat, India Nextgen Clearing Full time ₹ 4,00,000 - ₹ 8,00,000 per year

    Company Profile Nextgen is a UK based company that provides services for mobile operators world-wide. We are a growing company with about 190+ employees and offices in Europe, Asia, India, Cairo and the US. Our core competency is the provision of services around the commercial aspects of mobile roaming, data and financial clearing. Our services are based...

  • Senior Data Analyst

    2 weeks ago

    Ahmedabad, Gujarat, India Huptech HR Solutions Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Job Post:- Sr. Data AnalystExperience: 3+ yearsLocation :- Ahmedabad (Work from Office)Intermediate Level of Experience in Python Development: MustHands-on experience with SQL: MustHands-on experience with Tableau & Google sheets: MustHands-on experience with Google Analytics, and Google Tag Manager: MustEnglish: Good to ExcellentRetail Domain knowledge can...

  • Business Analyst

    2 weeks ago

    Ahmedabad, Gujarat, India Sofvare Full time ₹ 48,00,000 - ₹ 72,00,000 per year

    We are seeking a skilled Business Analyst to join our team. As a Business Analyst in this role, you will be responsible for conducting in-depth requirements analysis, gaining a thorough understanding of project needs, and documenting processes with meticulous attention to detail. Your role is crucial in facilitating effective communication and collaboration...

  • Sr. Business Analyst, ServiceNow

    2 days ago

    Ahmedabad, Gujarat, India Kraft Heinz Full time ₹ 4,00,000 - ₹ 12,00,000 per year

    All Posting Locations: Ahmedabad, Gujarat, INJob Functions: Global Business ServicesDate Published: September 25, 2025Ref#: R-96779ABOUT THE ROLEJob DescriptionWe are seeking an experienced Senior Business Analyst to lead a team of Business Analysts in analyzing business requirements, facilitating solutions within the ServiceNow platform, and ensuring that...