Personal Banker

2 days ago

Noida, Uttar Pradesh, India Barclays Full time ₹ 5,00,000 - ₹ 10,00,000 per year

Step into the role of Personal Banker at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct.

To be successful as a Personal Banker at Barclays, you should have below critical skills.

  • Strong experience in International contact centre.

  • Excellent Customer service.

  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.

  • Build relationships with stakeholders/customers to identify and address their needs.

  • Make judgements based on practise and previous experience.

  • To be a single point of contact for addressing complaints, query and providing resolution for the same.

  • Knowledge of Microsoft Office.

You may be assessed on key essential skills relevant to succeed in role, such as risk and controls, change and transformation, business acumen, strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based out of Noida.

Purpose of the role

To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Accountabilities

  • Collaboration across multiple digital channels to personalise each interaction with a customer.
  • Enhancing the bank's digital capabilities when current technology is identified as not yet ready to support.
  • Provision of exceptional customer service to clients by responding to inquiries, resolving issues and handling client requests efficiently.
  • Support the collaboration of internal stakeholders including sales, operational, and risk management teams to meet client needs and expectations, so that transactions are executed accurately and on time.
  • Support teams within the business operations function as needed, including risk management, compliance and collections.
  • Comply with all regulatory requirements and internal policies related to customer care.
  • To provide resolutions for customer queries/issues and personalise each interaction through the use of multiple communication channels.

Analyst Expectations

  • To meet the needs of stakeholders/ customers through specialist advice and support
  • Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
  • Likely to have responsibility for specific processes within a team
  • They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
  • OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
  • Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
  • Check work of colleagues within team to meet internal and stakeholder requirements.
  • Provide specialist advice and support pertaining to own work area.
  • Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
  • Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
  • Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
  • Make judgements based on practise and previous experience.
  • Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
  • Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
  • Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

  • Personal Banker

    1 week ago

    Noida, Uttar Pradesh, India beBeeCustomerService Full time ₹ 7,50,000

    Job Opportunity: Exceptional Client SupportWe are seeking an accomplished Personal Banker to deliver top-notch support to our valued clients through a voice-based process.Key ResponsibilitiesProvide exceptional customer service and support as a Personal Banker.Deliver high-quality interactions with clients through a voice process.Efficiently address and...

  • Personal Banker

    30 minutes ago

    Noida, Uttar Pradesh, India Barclays Full time

    Put yourself at the heart of the Barclays A career in banking operations puts you at the very centre of our business strategy By putting customers at the heart of everything we do we xc3 xa2 xc2 x80 xc2 x99re putting our whole business behind our Customer facing teams As the face of our brand especially in an increasingly digital world you ll play a...

  • Hiring For Personal Banker-Walkin Interview

    2 days ago

    Noida, Uttar Pradesh, India DBS Bank Full time ₹ 5,00,000 - ₹ 10,00,000 per year

    ole & responsibilitiesAcquiring new accounts (Current and Savings) from branch catchment areaQuality sourcing of salary accounts from corporatesActivate Accounts opened, UPI Linkage, M0 Balance, Savings balance and increase wallet share of our banking products includes Insurance, Mortgages, UL, SIP, MF etc & manage the portfolio.Participate in corporate...

  • Branch Manager-Reputed Painting Industry-Delhi, NCR, India-50k-Aadil

    1 week ago

    Noida, Uttar Pradesh, India Seven Consultancy Full time

    JOB DETAILS 1.Responsible for Current account & Saving account sales2.Responsible for acquisition through direct sales to walk- in as well as referrals from walk- incustomers3.To coordinate with Direct Sales Team4.Supervise & Monitor Personal Banker and contract sales5.Taking care of Critical Customer Needs6.Deepening of relationship with existing customers...

  • Process Associate Due Diligence/AML/KYC

    4 weeks ago

    Noida, Uttar Pradesh, India Genpact Full time

    Job DescriptionReady to shape the future of workAt Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos , our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter,...

  • Avp Quality Assurance Analyst

    1 day ago

    Noida, Uttar Pradesh, India Barclays Full time

    Put yourself at the heart of the Barclays A career in banking operations puts you at the very centre of our business strategy By putting customers at the heart of everything we do we xc3 xa2 xc2 x80 xc2 x99re putting our whole business behind our Customer facing teams As the face of our brand especially in an increasingly digital world you ll play a...

  • Personal Banker

    7 days ago

    Noida, Uttar Pradesh, India Barclays Full time

    Step into the role of Personal Banker at Barclays, where you will play a pivotal role to manage operations within a business area and maintain processes, risk management initiatives and compliance with relevant regulators. You will take ownership of your work, ensuring it aligns with the relevant rules & regulations, and codes of conduct. To be successful...

  • Personal Banker

    1 week ago

    Noida, Uttar Pradesh, India Barclays Full time

    **Date live**: 06/09/2025 **Business Area**: India COO Customer Care BUK **Area of Expertise**: Banking Operations **Contract**: Permanent **Reference Code**: JR-0000054136 Put yourself at the heart of the Barclays. A career in banking operations puts you at the very centre of our business strategy. By putting customers at the heart of everything we do,...

  • Personal Banker

    6 days ago

    Noida, Uttar Pradesh, India Barclays Full time

    Embark on a transformative journey as **Personal Banker** at Barclays, where you'll be delivering the highest standards of customer service and creating exceptional experiences by actively listening and establishing rapport with our customers. To thrive in this role, you’ll need some previous experience in: - Graduate/post-graduate in any discipline with...

  • Personal Banker ! International Voice ! 5 Days !

    7 days ago

    Noida, India BSL Consulting Full time

    Personal Banker ! International Voice ! 5 Days ! WFO ! 24*7 !! Noida - From 2 to 7 year(s) of experience ₹ 3-7 Lacs P.A. - Noida, Ghaziabad, Delhi / NCR!!! CAPTIVE UNIT !! Opening for international voice process **Only Graduate with min 18 months international Customer Service Experience required** 5 Days working + cabs + 24*7 shift SAL - 7...

  • Personal Banker ! International Voice ! 5 Days !

    15 hours ago

    Noida, India BSL Consulting Full time

    Personal Banker ! International Voice ! 5 Days ! WFO ! 24*7 !! Noida - From 2 to 7 year(s) of experience ₹ 3-7 Lacs P.A. - Noida, Ghaziabad, Delhi / NCR!!! CAPTIVE UNIT !! Opening for international voice process **Only Graduate with min 2 yr international Customer Service Experience required** 5 Days working + cabs + 24*7 shift SAL - 7 LPA EXCELLENT...

  • Personal Banker

    1 week ago

    Noida, Uttar Pradesh, India Capital Small Finance Bank Ltd Full time

    **Qualifications** - Customer Service, Customer Satisfaction, and Customer Experience skills - Effective Communication skills - Experience in handling Deposits - Strong attention to detail and organizational skills - Ability to work well in a team and independently - Knowledge of banking regulations and procedures - Previous experience in a banking or...

  • BARCLAYS - Personal Banker / KYC , CTC UPTO 8.50 LAKHS

    35 minutes ago

    Noida, Mumbai, Pune, India Explore360 HR Solutions Full time

    Job DescriptionWe are currently hiring for BARCLAYS (Pune / Noida)* CTC UPTO 8,50,000 + INCT. + ANNUAL BONUS* U.K Afternoon Shifts* 3 rounds* Work Location : Pune (Kharadi) / NoidaCall or WhatsApp Kabir 8779897221Candidates who are willing to relocate can also applyProcesses available : Phone Banking / KYCAs a Barclays Personal Banker you may be assessed on...

  • Highly Skilled Customer Service Professional Wanted

    1 hour ago

    Noida, Mumbai, Pune, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 8,50,000

    Job DescriptionWe are currently seeking a highly skilled and experienced professional to join our team as a Personal Banker. This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and building strong relationships with clients.

  • Officer, Personal Banker, Consumer Banking Group

    7 days ago

    Noida, Uttar Pradesh, India DBS Bank Full time

    Business FunctionAs the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our...

  • Financial Services Representative

    2 weeks ago

    Gurgaon / Gurugram, Delhi NCR, Noida, India beBeeCustomer Full time ₹ 5,00,000 - ₹ 10,00,000

    Job SummaryWe are seeking a skilled professional to fill the position of Personal Banker. As a key member of our team, you will be responsible for acquiring new accounts and building strong relationships with customers.