Lead Quality Engineer

2 days ago

Gurgaon, Haryana, India Airtel Full time ₹ 20,00,000 - ₹ 25,00,000 per year

Airtel Job Description

Job Title: Lead - Quality

Job Level: Manager

Function: Network Mobility (Operation)

Location: Gurgaon (Airtel Centre)

Purpose of the Job: Quality & Safety

Skill Set Required

  • Knowledge of active and passive equipment deployed at telecom sites
  • Understanding of different power sources and storage devices EB / Diesel Generators / Battery Banks – VRLA and Li-ion
  • Expertise in Python, Excel, data analytics, and presentations
  • Collaborative working with partners, cross-functional and circle teams.

Deliverables (Maximum 5–6 key responsibilities)

  • Steer both the Circle team and TOCO in managing RUN projects
  • Conduct operational KPI reviews with Circle and Partners on a weekly and monthly basis
  • Guide onsite O&M teams to achieve performance goals for network availability, infrastructure standards, and operational cost efficiency
  • Oversee database management for all owned sites (16K), ensuring accurate inventory records for passive infrastructure
  • Track O&M performance across circles, evaluate metrics, identify gaps versus targets, and implement corrective measures
  • Perform root cause analyses to resolve circle-level issues, facilitating the development and execution of action plans
  • Guarantee adherence to processes and periodically assess them to identify and implement improvements
  • Review process compliance, report deviations through dashboards, and devise strategies to eliminate discrepancies
  • Plan infrastructure replacements, ensuring projects stay within budget
  • Manage quality and safety compliance, regularly evaluating performance across all projects
  • Carry out quality and safety inspections, including audits at tower locations
  • Foster a culture of quality and safety across all circle teams and organizational levels
  • Create and deliver training modules focused on quality and safety for all staff, including field personnel

Key Competencies

  • Demonstrate collaborative relationships and understanding interactions with different stakeholders like circle teams, Fibre teams, Planning, Deployment, Finance, SCM, and other cross-functional teams for network opex reduction
  • Influence various stakeholders to deliver ongoing WoW projects timely
  • Demonstrate questioning, listening, and responding with impact and assertiveness
  • Address contemporary and growing requirements through execution excellence

Educational Level: Engineering in Electrical / Electronics

Working Experience: 8–10 years of experience in Telecom Infra & Operations

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