Lead Quality Assurance Engineer

2 weeks ago

Gurgaon, Haryana, India Karnival Full time ₹ 12,00,000 - ₹ 36,00,000 per year

Job Title:

Lead QA Engineer

Location:

Gurgaon, Sector 67

Employment Type:

Full-time

About Karnival:

Karnival is redefining how brands engage customers post-purchase. At the heart of our platform are our next-gen
CRM and Customer Experience (CX) solutions

—built to empower retailers with smarter campaigns, personalised journeys, and real-time insights. From dynamic Interactive
E-Receipts

and actionable Surveys to gamified
Raffle Draws

, authentic
Product Reviews

, and seamless
POS

billing, our unified
SaaS

ecosystem drives loyalty, feedback, and revenue on autopilot. Powered by a centralised data lake and enterprise-grade security, Karnival is the growth engine modern retailers can't do without.

Key Responsibilities

  • Lead QA efforts for product releases, ensuring end-to-end testing coverage.
  • Design, execute, and maintain manual and automated test cases.
  • Identify, document, and track defects, working closely with developers for timely resolution.
  • Collaborate with product managers and designers to understand requirements and ensure quality.
  • Perform regression, functional, integration, and performance testing.
  • Mentor QA team members and support knowledge sharing.
  • Participate in sprint planning, reviews, and release cycles to ensure quality at every stage.

Requirements

  • 3+ years of QA/testing experience in a product-based environment.
  • Strong understanding of software testing methodologies, tools, and processes.
  • Hands-on experience with test management tools (e.g., JIRA, TestRail).
  • Experience with automation testing tools is a plus.
  • Knowledge of API testing (Postman, RestAssured) and basic SQL for data validation.
  • Familiarity with CI/CD pipelines and version control systems (Git).
  • Excellent analytical, problem-solving, and communication skills.
  • Ability to work independently and take ownership of product quality.

Preferred

  • Experience in SaaS product testing or large-scale consumer applications.
  • Exposure to performance/load testing tools (e.g., JMeter, Locust).

What We Offer

  • Opportunity to work on impactful products with a senior, collaborative team.
  • Competitive compensation and benefits.
  • Learning and growth opportunities, including mentorship roles.
  • A culture of innovation, ownership, and continuous improvement.

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