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Front Office Manager

2 weeks ago

Tiruppur, Tamil Nadu, India sree saran medical center Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a Front Office In-Charge to lead and manage our hospital front office operations. The ideal candidate should have strong leadership skills, hospital experience, and a passion for ensuring seamless patient services.

Position: Front Office In-Charge / Supervisor

Location: Sree Saran Medical Centre , Tiripur

Qualification: Diploma / Graduate in Hospital Administration / Management or related field (MBA/PGDHM/MSW preferred)

Experience: Minimum 2 years in front office / patient relations, with at least 1 years in a supervisory role

Key Responsibilities:

· Supervise and manage front office team including receptionists, and helpdesk staff

· Ensure smooth patient registration, admission, discharge, and billing support processes

· Handle patient queries, escalations, and complaints with professionalism and empathy

· Monitor appointment scheduling, OPD/IPD coordination, and queue management

· Train and mentor front office staff on communication, service quality, and hospital protocols

· Maintain accurate records, reports, and compliance with hospital policies

· Coordinate with doctors, nursing, billing, and support teams for seamless service delivery

Skills & Competencies:

Strong communication and interpersonal skills

Leadership and team management capability

Problem-solving and conflict resolution skills

Hospital front office & billing system knowledge

Professional, patient-centric approach

Interested candidates may send their CV to

Be the face of patient care by leading our hospital's front office with excellence.

Job Type: Full-time

Work Location: In person