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Account Manager

2 weeks ago


Sakinaka Mumbai Maharashtra, India Speed-O-Controls Pvt. Ltd Full time ₹ 2,80,000 - ₹ 4,20,000 per year

Department: Business Development / Client Relations

Location: Mumbai & Ahmedabad

Reporting To: Business Development Head / General Manager

Role Overview

The Account Manager will be responsible for managing client relationships, driving business growth from existing accounts, and identifying new opportunities. The role focuses on building long-term partnerships, ensuring client satisfaction, and contributing to the company's revenue and growth objectives.

Key Responsibilities

  • Act as the primary point of contact for assigned clients, ensuring smooth communication and relationship management.
  • Understand client needs and recommend suitable products/solutions.
  • Develop growth strategies within existing accounts to increase business opportunities.
  • Identify and pursue potential new clients and partnerships.
  • Coordinate with internal teams (operations, technical, finance, etc.) to ensure timely and accurate delivery of solutions and material.
  • Prepare and deliver presentations, proposals, and quotations tailored to client requirements.
  • Track client interactions, opportunities, and project status using CRM tools.
  • Negotiate terms and agreements in line with company policies.
  • Monitor market trends and competitor activities to support business strategy.
  • Provide after-service support and resolve client queries to maintain strong client satisfaction.
  • Prepare periodic reports and forecasts for management review.

Key Skills & Competencies

  • Excellent communication, presentation, and relationship-building skills.
  • Strong negotiation and problem-solving abilities.
  • Ability to identify opportunities and convert them into business growth.
  • Customer-first mindset with high ownership.
  • Proficiency in MS Office and CRM tools.

Qualifications & Experience

  • Graduate
  • Proven experience in managing client portfolios and achieving growth targets.
  • Exposure to the Electrical/Automation industry is an advantage.

Performance Indicators (KPIs)

  • Business growth within assigned accounts.
  • New client acquisitions.
  • Client satisfaction and retention rate.
  • Timeliness and accuracy of reports and forecasts.
  • Contribution to overall revenue targets.

Job Types: Full-time, Permanent

Pay: ₹20, ₹35,000.00 per month

Benefits:

  • Provident Fund

Education:

  • Bachelor's (Preferred)

Work Location: In person