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Manager - Quality & Compliance

2 weeks ago

Gurgaon, Haryana, India Farmart Full time ₹ 15,00,000 - ₹ 20,00,000 per year

About FarMart:

FarMart is a modern food supply network connecting farming communities, food businesses, and consumers. We are seamlessly integrating food value chains. We source produce scalably via our first-mile platform, optimize processing through an asset-light model, and subsequently distribute finished food digitally. By consolidating complex supply and distribution channels on a single platform, we are changing the way food is bought and sold in India and the world. Our mission is to create more resilient, reliable, and rewarding food value chains for humanity. At FarMart, we're dedicated to building the good food economy.

We're proud to be backed by renowned venture capitalists, including General Catalyst, Matrix Partners, Omidyar Network, and Avaana Capital, who invest in sustainable and purpose-driven tech companies. Our trusted partners include industry leaders like ITC, Sugna, Adani, Olam, Britannia, Glencoe, and Coffeco, among many others.

Founded by childhood friends Alekh Sanghera and Mehtab Singh Hans in 2015, FarMart set out to create a scalable tech solution that would make farming a reputable, profitable, and preferred profession for the next generation. Since our launch in 2015, we've established partnerships with over 230,000 farm aggregators and have positively impacted the lives of 3.2 million farmers and more than 2,000 food businesses worldwide.

Consumer Packaged Goods

Food Safety & Quality Assurance – Manager

Key Responsibilities

1. Quality & Food Safety

  • Develop and execute a long-term quality strategy aligned with business goals, ensuring

compliance with FSSAI, HACCP, FSSC/ISO 22000, and other statutory requirements.

  • Oversee QA/QC processes for raw materials, packaging, WIP, and finished goods to ensure

adherence to specifications.

  • Conduct audits of manufacturing/repacking Units and vendors; resolve nonconformities

through Root Cause Analysis (RCA) and CAPA implementation.

  • Ensure compliance of our repacking units/ relabeller with FSSAI, Legal metrology & any other

requirements.

  • Manage timely calibration of all instruments/equipment's in CMUs and maintain records
  • Timely testing & reporting of raw material/finished goods results to stakeholders.
  • Analyse quality & Food Safety trends, proactively identify potential quality & Food safety

failures and ensure appropriate preventive actions.

  • Drive continuous improvement in QA to reduce defects & enhance products quality.

2. Product Development & specifications

  • Assist product development, aligning with market needs and sales strategies.
  • Collaborate with cross-functional teams (Supply Chain, Production, Marketing) to align

product development/QA efforts with business goals.

  • Setting up of Specifications for RM, FG, PM and writing process & quality SOPs.

3. Regulatory & Stakeholder Management

  • Liaise with regulatory bodies (FSSAI etc.) to ensure compliance of all our regulatory

requirements for smooth operations.

  • Address customer complaints by identifying root causes and implementing corrective actions

to improve satisfaction.

  • Statutory compliance and licenses: Applying for and managing renewal of licenses, adherence

to compliances.

4. Operational Excellence

  • Manage quality budgets and optimize costs
  • Benchmark industry best practices and integrate them into the company's quality & Food

Safety framework.

Qualifications

  • Education: Degree in Food Science/ Technology with minimum 3 years' experience.
  • Certifications/ Knowledge: HACCP, FSSC/ISO 22000, QMS
  • Technical Expertise: Proficiency in QA/QC processes, food safety regulations, and PD

methodologies.