cad

2 hours ago

Hyderabad, Telangana, India Nexusnow Full time ₹ 8,50,000 - ₹ 13,00,000 per year

Job Title: Senior ServiceNow Developer

Location: Hyderabad

Experience: 8 to 10 years

Department: ServiceNow / ITSM

Employment Type: Full-Time

Role Overview

We are seeking an experienced Senior ServiceNow Developer
with strong hands-on expertise in
ServiceNow ITSM
, advanced
ServiceNow scripting
,
Now Assist
,
CAD
, and
App Engine Studio
. The ideal candidate will be responsible for designing, developing, and enhancing ServiceNow applications, workflows, and automation solutions while ensuring adherence to best practices and platform governance.

Key Responsibilities

Platform Development & Customization

  • Design and develop custom ServiceNow applications using
    App Engine Studio
    .
  • Build and enhance ITSM modules (Incident, Problem, Change, Request, CMDB).
  • Develop complex scripts (Business Rules, Script Includes, Glide, UI Policies, UI Actions, Client Scripts).
  • Implement automation workflows using Flow Designer and Workflow Editor.
  • Configure and implement
    Now Assist
    features (GenAI, AI Search, Virtual Agent enhancements).
  • Optimize AI-driven workflows to improve user experiences and productivity.
  • Translate requirements into technical solutions aligned with platform best practices.
  • Collaborate with Architects, BAs, and Stakeholders to design scalable solutions.
  • Support integrations using REST, SOAP, MID Server, and IntegrationHub spokes.

App Engine Studio & Custom Apps

  • Develop and maintain scoped applications.
  • Build custom modules, data models, UI experiences, and reusable components.
  • Implement security (ACLs, roles, data access models).
  • Conduct code reviews and enforce ServiceNow coding standards.
  • Ensure platform performance, maintainability, and upgrades compatibility.
  • Prepare and maintain technical documentation.

Required Skills & Qualifications

  • 8-10 years
    of hands-on ServiceNow development experience.
  • Strong expertise in
    ServiceNow ITSM
    configuration and customization.
  • Advanced knowledge of
    JavaScript, Glide APIs, Server/Client scripting
    .
  • Experience with
    Now Assist
  • ServiceNow CAD (Certified Application Developer)
    certification is required/preferred.
  • Hands-on experience with
    App Engine Studio
    &
    Scoped Applications
    .

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