IT Technology Specialist

IT Technology Specialist

IT Technology Specialist Job Description

You were made to do this work: designing new technologies, diving into data, optimizing digital experiences, and constantly developing better, faster ways to get results. You want to be part of a performance culture dedicated to building technology for a purpose that matters. You want to work in an environment that promotes sustainability, inclusion, wellbeing, and career development. In this role, you'll help us deliver better care for billions of people around the world. It starts with YOU.

In this role, you will:

• Takes responsibility for the definition, documentation, and safe execution of projects, actively participating in all phases of the project. Identifies, assesses, and manages risks to the success of the project.

• Effectively estimates costs, timescales, and resource requirements for the successful delivery of the project(s) to agreed terms of reference.

• Develops and manages defined communication channel(s) and/or stakeholder groups, proactively seeking to clear any blockers or obstacles in service delivery

• Works with delivery teams to make decisions about tools, methods and approaches. Reviews and develops standards and procedures for the effective integration and deployment of systems.

• Works directly with Business resources to establish requirements for the implementation of changes in the business process.

• Provides advice and guidance to systems development and service delivery staff on the capability needs for the region they represent and the technologies they specialize in.

• Perform in country DTS lead with demonstrated skills and capability to assist team members and users on IT related issues/ problems, maintaining records and advising relevant persons of actions taken.

• Augment global DTS helpdesk services with 'hands & feet' support, taking lead at local sites to work or hand-off to other teams, escalating user issues towards prompt resolution.

• Lead and carries out assigned DTS infrastructure tasks associated in operating, maintaining, tracking and disposing IT devices, following prescribed standards and equipment life cycle.

• Lead and performs due diligence for internal control, financial and procurement compliance.

• Stakeholder Management, build trust as a valuable member of the local business organization, very strong influencer in implementing DTS projects.

• Lead onsite technical support in meeting business driven KPIs and provides recommendation for operations optimization.

• Be the local Subject Matter Expert (SME) to local onsite and have full responsibility in providing clear directions as well as prioritizations on projects and operational matters.

About Us

Huggies. Kleenex. Cottonelle. Scott. Kotex. Poise. Depend. Kimberly-Clark Professional. You already know our legendary brands—and so does the rest of the world. In fact, millions of people use Kimberly-Clark products every day. We know these amazing Kimberly-Clark products wouldn't exist without talented professionals, like you.

At Kimberly-Clark, you'll be part of the best team committed to driving innovation, growth and impact. We're founded on more than 150 years of market leadership, and we're always looking for new and better ways to perform – so there's your open door of opportunity. It's all here for you at Kimberly-Clark.

Led by Purpose. Driven by You.

About You

You perform at the highest level possible, and you appreciate a performance culture fueled by authentic caring. You want to be part of a company actively dedicated to sustainability, inclusion, wellbeing, and career development.
You love what you do, especially when the work you do makes a difference. At Kimberly-Clark, we're constantly exploring new ideas on how, when, and where we can best achieve results. When you join our team, you'll experience Flex That Works: flexible (hybrid) work arrangements that empower you to have purposeful time in the office and partner with your leader to make flexibility work for both you and the business.

In one of our technical roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center. To succeed in this role, you will need the following qualifications:

• A Bachelor's degree with 3 years of relevant experience with demonstrated skills

• Experience managing IT services and with deploying and driving execution via performance measurement, benchmarking, KPIs

• Experienced in ITIL, Project Management and Agile framework

• Held prior accountabilities that required influencing customers outside of administrative authority

• Understands and is familiar with IT Infrastructure capability and delivery process(es)

• Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines, and may extend outside the K-C organization including suppliers, partners and customers.

• Verbal and written fluency in English is mandatory

• Strong leadership and service delivery skills

• Cultivates networking opportunities with peer organizations and very customer focused

• Broad range of business and IT experiences; Has achieved technical and/or business certification(s), like ITIL, CCNA, MCSE, PMP or any job related.

• Very good inter-personal and communications skills with demonstrated ability to listen and provide guidance

To Be Considered
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.

In the meantime, please check out the careers website.

And finally, the fine print….

For Kimberly-Clark to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that make life better for people all around the world. We actively seek to build a workforce that reflects the experiences of our consumers. When you bring your original thinking to Kimberly-Clark, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.

The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.

Employment is subject to verification of pre-screening tests, which may include drug screening, background check, and DMV check.

#LI-Hybrid

Primary LocationIT Centre Bengaluru GDTC Additional Locations Worker TypeEmployee Worker Sub-TypeRegular Time TypeFull time

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