Tele Caller Executive
3 days ago
Job Description: Telecaller – Collection Agency
Position: Telecaller
Industry: Debt Collection / Recovery
Location: Om Ganesh Collection Agency, House No. 234, Bylane 7, Rajgarh Road, Guwahati – 781003
Salary: Based on last drawn salary; Negotiable
Key Responsibilities:
- Make outbound calls to customers for payment reminders, follow-ups, and recovery of overdue amounts.
- Maintain accurate call logs and update customer records in the system.
- Explain outstanding dues, payment terms, and settlement options clearly to customers.
- Coordinate with the internal team to track payment status and escalate cases when required.
- Achieve daily/weekly/monthly calling targets and recovery goals.
- Prepare and maintain MIS reports using MS Excel (Pivot Table, VLookup, data sorting, formatting, etc.).
Required Skills & Qualifications:
- Minimum Qualification: Graduate (any stream).
- Excellent knowledge of MS Office, especially MS Excel (Pivot Table, VLookup).
- Smart, confident, and good in communication.
- Ability to handle customers professionally and work under pressure.
- Target-oriented, disciplined, and well-organized.
Preferred Qualifications:
- Candidates with prior experience in a collection agency or similar recovery process will be given preference.
Salary & Benefits:
- Salary will be based on last drawn salary and is negotiable for deserving candidates.
- Attractive performance-based incentives.
- Other benefits as per company policy.
How to Apply:
Kindly share your updated CV at
Job Type: Full-time
Work Location: In person
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