
Laptop & desktop support engineer
1 week ago
Job Title: Desktop and Laptop Support Engineer
Job Summary: Provide technical assistance and support related to computer hardware and software, including troubleshooting, maintenance, and installation.
Key Responsibilities:
- Troubleshooting: Diagnose and resolve hardware and software issues, both remotely and on-site.
- Installation: Set up and configure new hardware and software, ensuring proper installation and functionality.
- Maintenance: Perform regular maintenance tasks, such as software updates and hardware checks, to ensure optimal performance.
- User Support: Assist users with technical issues, providing clear and concise instructions for resolving problems.
- Documentation: Maintain records of technical issues, solutions, and maintenance activities.
- Training: Develop and deliver training materials and sessions for users on new hardware or software.
- Vendor Coordination: Work with vendors and technicians to resolve complex hardware or software issues.
Requirements:
- Proven experience as a Desktop Support Engineer or similar role.
- Strong knowledge of Windows, Linux, and Mac OS environments.
- Familiarity with office automation products and computer peripherals (e.g., printers, scanners).
- Excellent problem-solving and multitasking skills.
- Ability to perform remote troubleshooting and provide clear instructions.
- Customer-oriented attitude with a focus on providing high-quality service.
Job Type: Full-time
Pay: ₹15, ₹15,200.00 per month
Benefits:
- Health insurance
Education:
- Higher Secondary(12th Pass) (Preferred)
Experience:
- total work: 1 year (Preferred)
- IT: 1 year (Required)
Work Location: In person
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