Urgent Opening For Relationship Manager

1 week ago

Mumbai, Maharashtra, India Landmark Insurance Brokers Full time

Department: Sales & Distribution

Reports to: Branch Manager / Regional Manager

Location: [Specify Location]

Job Purpose:

To drive sales and business growth in the General Insurance (Motor & Non-Motor) segment by recruiting, developing, and managing a team of insurance agents/advisors. The Agency Manager will be responsible for achieving assigned business targets, ensuring compliance, and maintaining high levels of customer satisfaction.

Key Responsibilities:

1. Recruitment & Team Development

  • Identify, recruit, and onboard new insurance agents/advisors.
  • Train and motivate agents to achieve sales targets in Motor and Non-Motor insurance.
  • Conduct regular performance reviews and coaching sessions.
  • Develop agency leaders and build a strong distribution network.

2. Business Development & Sales

  • Drive sales of general insurance products (Motor, Health, Fire, Travel, etc.).
  • Achieve monthly, quarterly, and annual business targets.
  • Generate business through direct and indirect channels.
  • Identify and develop new business opportunities in the assigned territory.

3. Relationship Management

  • Maintain strong relationships with agents, customers, and local partners.
  • Ensure high customer retention and satisfaction through prompt service.
  • Handle escalations and resolve client issues effectively.

4. Compliance & Process Adherence

  • Ensure all sales activities comply with IRDAI regulations and company policies.
  • Monitor documentation accuracy and timely policy issuance.
  • Conduct periodic audits and ensure ethical business practices.

5. Market Intelligence

  • Keep track of competitor activities, product offerings, and market trends.
  • Provide feedback to management for product improvement and marketing strategies.

Key Performance Indicators (KPIs):

  • Business volume (Motor/Non-Motor premium)
  • Number of active agents/advisors
  • Persistency ratio and renewal retention
  • Compliance score and audit results
  • Customer satisfaction and service quality

Qualifications & Experience:

  • Education: Graduate / Postgraduate (any discipline; MBA preferred)
  • Experience: 38 years in General Insurance / Motor Insurance sales, with at least 2 years in team handling or agency development.
  • Certifications: IRDAI License (preferred)

Skills & Competencies:

  • Strong sales and negotiation skills
  • Leadership and team management abilities
  • Good communication and interpersonal skills
  • Knowledge of insurance products and IRDAI regulations
  • Customer-oriented approach with problem-solving skills
  • Proficiency in MS Office and CRM tools

Compensation:

  • Competitive fixed salary + performance-based incentives + allowances

Contact Person - Ajay Dubey

Contact Number

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