Assistant Manager

7 days ago

Gurgaon, Haryana, India Mercer Full time ₹ 9,00,000 - ₹ 12,00,000 per year

We are seeking a talented individual to join our Operations team at Mercer. This role will be based in Gurugram. This is a hybrid role that has a requirement of working at least three days a week in the office.

We are looking for a candidate with a minimum of 3-5 years of experience. The candidate will be supporting the sales and consulting teams in delivery of psychometric assessments to meet business requirements.

  • Educational Qualification: Postgraduate in Psychology (preferably I/O Psychology, Applied Psychology, Organization Behavior). Masters in human resources/OD/OB
  • Experience: 2+ years exp. in the field of psychometric assessments, consulting
  • Location: Gurgaon

We will count on you to:

A. Supporting the sales and consulting teams in delivery of psychometric assessments to meet business requirements. This would include:

  • Understanding and analyzing client requirements- job understanding, competency mapping
  • Managing and executing client requirements- Full ownership of small to medium sized client accounts-from understanding their requirements to delivering the end product.
  • Managing the desired technical behavior of the platform pertaining to psychometric assessments
  • Working on the required content for reporting, in terms of BARS, descriptors and other relevant documentation.

B. Independently handling content development for simulation-based behavioral tools and ensuring all the content is as per the market requirement.

C. Tracking content availability and managing SMEs for creation of new content as and when required.

D. Managing a team of associates to ensure that all deliveries are met in time and are as per quality standards. This includes

  • Ensuring the client requirements are properly understood by the team and are delivered as per expectations
  • Liaising with other teams (sales/consulting/delivery/operations/tech) in order to ensure client needs are met
  • Managing team output
  • Mentoring and training team members

What you need to have:

  • Passion for psychological research and ability to use the learnings in new projects.
  • Hands-on with data analysis and use of tools like MS Excel and SPSS.
  • Ability to take initiatives.
  • Very high attention to detail and quality focus.
  • Strong analytical skills, with proven ability to share insights that drive results and customer value.
  • Extremely comfortable in fast-paced, high-growth startup environment.
  • Creative and analytical thinker; fast learner

What makes you stand out:

  • Excellent verbal and written communication skills, comfortable interfacing with business users
  • Good troubleshooting and technical skills
  • Able to work independently

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

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