Front office
4 days ago
We are looking for a highly motivated and experienced Front Office Supervisor/Associate to join our team at The Fern Residency. This role is suitable for candidates with 0-1 years of experience.
Roles and Responsibility
- Supervise front office operations to ensure seamless day-to-day activities.
- Manage guest relations, handle complaints, and provide excellent customer service.
- Coordinate with other departments to maintain high standards of hospitality.
- Implement effective communication strategies to enhance team performance.
- Maintain accurate records and reports of front office transactions.
- Ensure compliance with company policies and procedures.
Job Requirements
- Any graduate degree from a recognized institution.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and manage multiple tasks simultaneously.
- Strong problem-solving and analytical skills.
- Familiarity with front office software and systems.
- Ability to lead and motivate a team to achieve high performance goals.
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