Reservation Manager Hotels

2 days ago


Cochin, Kerala, India Safiya International Tours & Travels Full time

Job Summary:

Safiya Holidays is seeking an experienced Reservation Manager to lead our Travel reservations team and ensure exceptional guest experiences. The ideal candidate will have a strong background in hotel reservations, excellent communication skills, and a passion for delivering outstanding customer service.

Key Responsibilities:

  • Manage and oversee the reservations process, including processing and confirming hotel bookings, cancellations, and modifications

  • Ensure accurate and timely communication with clients, hotels, and other stakeholders

  • Meet or exceed revenue and sales targets

  • Analyze market trends, competitor rates, and hotel performance to optimize revenue management strategies

  • Develop and implement effective reservation strategies to maximize revenue

  • Manage and maintain the company's reservation system, ensuring accuracy and up-to-date information

  • Oversee the reservations team, providing coaching, training, and guidance as needed

  • Collaborate with other departments, such as Operations and Marketing, to ensure seamless client experiences

  • Handle client complaints and concerns, resolving issues promptly and professionally

Requirements:

  • Bachelor's degree in Hospitality, Business Administration, or related field

  • 2+ years of experience in hotel reservations or related field

  • Excellent communication, interpersonal, and customer service skills

  • Proficient in hotel reservation systems

  • Ability to work in a fast-paced environment and adapt to changing priorities

  • Knowledge of industry trends, competitor analysis, and revenue management strategies

Preferred Qualifications:

  • Certification in Hotel Management or related field

Please submit your resume and cover letter to

with following Salary Present / Expected and Notice

Job Types: Full-time, Permanent

Pay: ₹25, ₹30,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Food provided

Work Location: In person



  • Cochin, Kerala, India Vedic Village Hotels Full time

    Interested Candidates may share their CV to WhatsApp: / / Roles and Responsibilities:Answering phone calls and responding to emails from customers who are interested in making reservations or have questions about their reservationsProviding customers with information about the hotel's accommodation options, rates, and amenitiesProcessing reservations,...


  • Cochin, Kerala, India Sidra Pristine Hotel & Portico Halls Full time

    We are seeking a detail-oriented and proactive Assistant Reservation Manager to oversee daily reservation operationsJob ResponsibilitiesManage and supervise daily reservation operations.Handle individual, corporate, group, and OTA reservations accurately.Monitor room inventory and rate parity across all channels.Coordinate closely with Front Office, Sales,...


  • Cochin, Kerala, India Naukri Hospitality Jobs Full time

    We are looking for a highly skilled and experienced Hotel Front Office Executive to join our team in the Hotels & Restaurants industry. The ideal candidate will have 1-3 years of experience in front office operations, preferably in a hotel setting.Roles and ResponsibilityManage front office operations, including reception, concierge, and bell captain...


  • Cochin, Kerala, India Hotel Crystal Plaza Full time

    Manage Reservations: Handle incoming reservation requests via phone, email, online booking platforms, and central reservation systems.Customer Service: Respond promptly to customer inquiries, assist with travel needs, and resolve complaints or issues efficiently and courteously.Booking Management: Accurately book, confirm, modify, and cancel reservations,...


  • Cochin, Kerala, India PREGO VOYAGES Full time

    The Reservation Executive cum Sales is responsible for handling customer inquiries, converting leads into confirmed bookings, managing reservations, and achieving sales targets while ensuring excellent customer service.Key Responsibilities:Reservations:Handle hotel, tour package, cruise, and flight reservationsPrepare quotations, booking confirmations,...


  • Cochin, Kerala, India NB4 HOLIDAYS PVT LTD Full time

    We are looking for energetic and vibrant candidates who can join our team within a short span of time. Candidates who have the following knowledge will be ideal for our current requirement.Good communication skills in English and MalayalamFront office experience or hotel reservation experienceMS officeExcelTeam spirit and willing to work as a team is highly...


  • Cochin, Kerala, India Perfect Hands Solutions Pvt Ltd Full time

    Job Description:The Reservation Executive is responsible for managing and processing reservations for hotels, resorts, and villas handled by the company. This role serves as the key link between property owners (clients) and customers, ensuring every booking is accurately managed and every guest inquiry is handled with efficiency and care. A strong focus on...


  • Cochin, Kerala, India Addon Solutions Full time ₹ 16,00,000 - ₹ 72,00,000 per year

    Checking guests in and out.Receiving and managing reservations made online and telephonically.Verifying guests' payment methods during check-in.Assigning rooms to guests and informing them of any specials offered by the hotel.Organizing transport services for guests at their request.Providing guests with information about the hotel.Keeping abreast of...

  • hotel front office

    2 days ago


    Cochin, Kerala, India Addon Facility Management Services Pvt. Ltd. Full time

    Checking guests in and out.Receiving and managing reservations made online and telephonically.Please contact more details.Greet and welcome guests upon arrivalManage the check-in and check-out processHandle guest inquiries and provide accurate informationAnswer phone calls and direct them to the appropriate departmentsCoordinate with housekeeping and...


  • Cochin, Kerala, India Rightrobin International Pvt. Ltd. Full time ₹ 24,00,000 - ₹ 42,00,000 per year

    Hotel ManagerExperience: 5+ YearsSalary: 300 to 350 OMR + AccommodationHotel ReceptionistExperience: 3+ YearsSalary: 200 to 250 OMR + AccommodationJob Type: Full-timePay: ₹70, ₹80,000.00 per monthExperience:cook: 2 years (Preferred)Work Location: In person