HIH - Business Analysis Lead Analyst

ABOUT EVERNORTH:

Evernorth℠ exists to elevate health for all, because we believe health is the starting point for human potential and progress. As champions for affordable, predictable and simple health care,

we solve the problems others don't, won't or can't.

Our innovation hub in India will allow us to work with the right talent, expand our global footprint, improve our competitive stance, and better deliver on our promises to stakeholders. We are passionate about making healthcare better by delivering world-class solutions that make a real difference.

We are always looking upward. And that starts with finding the right talent to help us get there.

Business Analysis Lead Analyst

Responsibilities

• Identify business functions within business and system processes [existing and new], that can be defined and developed as integration solutions
• Out of the discovery and analysis process, the SA will help to define Agile Features and user stories as we work to document functional requirements and prepare the associated artifacts necessary to build integrated solutions.
• The scrum team will use these artifacts as "blue prints" for the development, testing and delivering the solution to production
• Comprehend and provide analysis, requirement solicitation, architecture and design support for scrum team(s)Prepares detailed business, system, functional, and non-functional requirements documentation that development teams will use to plan, develop, test, and implement application/system functionality.
• Coordinates activities with other technology and business organizations to ensure successful development and implementation of assigned work
• Direct the team in troubleshooting and problem resolution
• Ensure engineering solutions align with the Technology strategy and that they support the application's requirements
• Identify and drive process improvement opportunities

Qualifications

Required Skills:

• Aptitude for gaining deep knowledge of industry and business, and proactively using this knowledge to deliver meaningful results.
• Experience in the healthcare industry, with understanding of regulatory and compliance requirements.
• Experience working with E2E GENAI and Agentic AI project life cycle in AWS and/or Azure.
• Hands on and facilitate the team in walking through the steps at each phase of the project.
• Familiarity with DevOps practices and CI/CD pipelines. Experience with an onshore/offshore model.
• Excellent oral and written communication skills Strong interpersonal/relationship management skills
• Strong time and project management skills
• Adept problem-solving, influencing and critical-thinking skills
• Ability to execute with limited information and ambiguity
• Strong requirements elicitation, gathering, and documentation skills, at business, functional, and technical levels.
• Technical acumen with the ability to translate business needs into technical language and vice versa.
• Familiarity with modern delivery practices such as continuous integration, behavior/test driven development, and specification by example
• Ability to develop productive working relationships with both technical and non-technical partners
• Excellence in analysis including Data Models, Data analysis, and Data Mapping
• General intrinsic curiosity as it relates to technical solutions
• Experience in Agile tools (JIRA), collaboration tools (Confluence, SharePoint), Visio, ticketing systems (ServiceNow) Experience with Agile develo
• pment; Agile certification is a plus (i.e. SAFe Product Manager / Product Owner)Experience in API Standards, Microservices Architecture and Cloud capabilities
• Experience in RESTful APIs and SOAP services and message formats such as JSON and XML

Required Experience & Education:

• Bachelor's or master's degree in computer science, Engineering, or related field.
• Certification in Product Ownership or Agile methodologies (e.g., CSPO, SAFe PO/PM).
• 9-12 years of experience in technical project delivery

Location & Hours of Work

(Specify whether the position is remote, hybrid, in-office and where the role is located as well as the required hours of work)

Equal Opportunity Statement

Evernorth is an Equal Opportunity Employer actively encouraging and supporting organization-wide involvement of staff in diversity, equity, and inclusion efforts to educate, inform and advance both internal practices and external work with diverse client populations.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.