Store Assistant

17 hours ago


Ahmedabad Indore Mumbai, India Dvijay Pharma Full time

Store & Billing Associate

Function: Store Operations | Billing | Inventory | Customer Coordination

Reporting to: Distribution Manager / City Operations Lead

Locations & Openings:

  • Mumbai: 5 positions
  • Ahmedabad: 1 position
  • Indore: 1 position

Role Overview

The Store & Billing Associate will be responsible for end-to-end store operations, including billing, order processing, inventory control, customer coordination, and dispatch readiness. This role is critical to ensuring timely order fulfilment, accurate invoicing, stock discipline, and smooth day-to-day functioning of the distribution centre.

This is a multi-responsibility role, where the associate is expected to actively support operations beyond billing when required.

Key Responsibilities

Billing & Order Processing

  • Generate accurate invoices in ERP systems for daily orders
  • Ensure correct pricing, taxes, batch details, and documentation
  • Coordinate pick, pack, and dispatch readiness

Inventory & Store Management

  • Maintain daily stock accuracy through inward checks, put-away, cycle counts, and reconciliations
  • Monitor expiry, damages, short supplies, and report discrepancies
  • Ensure store cleanliness, organization, and compliance readiness

Customer & Payment Coordination

  • Track customer payments and follow up as per defined credit terms
  • Coordinate resolution of customer complaints related to billing, delivery, or shortages
  • Act as the first point of contact for operational customer queries

Dispatch & Service Level Support

  • Ensure orders are dispatched within defined turnaround time (TAT)
  • Coordinate with delivery associates for routing and prioritization
  • Track pending deliveries and closures

Cross-Functional Support

  • Support audits, documentation, and compliance requirements
  • Assist with reporting, MIS updates, and operational dashboards

Eligibility & Profile

  • Preferred: B.Pharm / D.Pharm candidates with valid pharmacy license (license to be submitted and available for registration)
  • Also Eligible: Non-pharmacists with prior experience in pharmaceutical / healthcare wholesale distribution
  • Experience in billing, inventory, or store operations is strongly preferred
  • Comfortable using ERP systems, billing software, and basic Excel

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