Sales & Service Engineer
20 hours ago
Key responsibilities
Pre-sales activities (Technical Sales)
- Generate leads and identify prospects: Search for new clients who could benefit from the company's products or services.
- Manage client relationships: Build and maintain strong, long-term relationships with customers by interpreting and managing their needs.
- Conduct presentations and demonstrations: Develop and deliver technical presentations and product demonstrations to explain how a solution meets a client's needs.
- Customize solutions: Collaborate with the sales team to understand customer requirements and design customized technical solutions.
- Prepare proposals and quotations: Calculate costs and create detailed technical proposals and quotes for prospective clients.
- Support the sales team: Provide technical expertise to assist the sales team in closing complex deals.
Post-sales activities (Technical Service)
- Provide technical support: Offer ongoing technical assistance to customers to ensure their satisfaction and address issues.
- Troubleshoot and diagnose problems: Respond to customer service requests, diagnose equipment problems, and provide timely, effective solutions.
- Perform maintenance and repairs: Conduct on-site repairs, maintenance, and installations of equipment and machinery.
- Deliver product training: Educate customers and internal staff on the proper functionality, operation, and maintenance of products.
- Gather customer feedback: Collect and analyze customer feedback to communicate to the product development team for future improvements
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Avadi, Tamil Nadu, India Wintech Solutions Full time ₹ 5,00,000 - ₹ 10,00,000 per yearResponsibilities:* Collaborate with customers on service requests* Maintain equipment records and reports* Ensure timely resolution of issues* Provide technical support during installations* Perform regular servicing tasks
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Service engineer eot crane
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Service engineer eot crane
2 weeks ago
Chennai, India MUHIL SERVICE Full timeCompany Description We suggest you enter details hereRole DescriptionThis is a full-time on-site role for a Service Engineer specializing in EOT cranes, located in Chennai. The Service Engineer will be responsible for troubleshooting, providing technical support, conducting field service visits, and ensuring the maintenance and repair of EOT cranes. The...
