Technical Voice Support

2 weeks ago

Bengaluru, Karnataka, India Firstsource Full time ₹ 2,00,000 - ₹ 6,00,000 per year

Job Title: Customer Support and Technical Support (UK Process)

Job Location: Firstsource Solutions Limited(Brigade Residency)

Unit-202, 2nd Floor, Block A, Brigade tech gardens

Brigade Properties Private Limited, Brookefields, Kundalahalli , Bengaluru Urban

Karnataka

Company: First Source

Position: Customer Support & Technical Support for International UK Process

Job Description:

We are looking for dedicated and enthusiastic individuals to join our International UK Process as Customer Support and Technical Support agents. The successful candidates will be responsible for assisting UK-based customers, providing technical support, and ensuring high-quality service. Whether you have prior experience or are a fresher, we encourage you to apply Immediate joiners are preferred

Key Responsibilities:

  • Provide exceptional customer service through voice, email, and chat support.
  • Troubleshoot and resolve technical issues in a timely and efficient manner.
  • Ensure customer satisfaction by delivering clear, accurate, and helpful information.
  • Maintain and update customer records as required.
  • Collaborate with internal teams to ensure seamless service delivery.

Required Qualifications:

  • 10th Standard, 12th Standard, or Graduate candidates can apply. Candidates PG degree freshers will not be eligible to apply.
  • Both experienced candidates and freshers are welcome to apply.
  • Strong communication skills in English.
  • Basic technical knowledge is preferred but not mandatory.
  • Ability to work effectively in a fast-paced environment.

Salary and Benefits:

  • Salary will be based on experience.
  • Performance-based incentives will be provided.
  • Two-way cab service will be provided.
  • UK shifts.
  • 5 Days working, 2 Days off.
  • Immediate joiners preferred.

Interview Process:

  1. HR Round: Screening and discussion of job role and responsibilities.
  2. Assessment Test: Evaluation of skills related to customer support and technical troubleshooting.
  3. Operations Round: Final round to assess operational knowledge and practical skills.

How to Apply:

Interested candidates can contact HR, Zulfi, on

Please send your updated resumes to

Shortlisted candidates will hear from us as quickly as possible.

We look forward to receiving your applications and potentially having you join our dynamic team

Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or email addresses

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