IoT Solutions Engineer

About Us:

DATOMS is an IoT software platform that streamlines asset management and operations for equipment manufacturers, leasing and rental companies, and enterprises utilising machine learning, artificial intelligence, and the internet of things. Our scalable solution can be customized to meet the unique needs of each client and is trusted by top companies around the globe.

Role Overview

We are looking for an IoT Solutions Engineer (Internal Training & Onboarding) who will be responsible for developing and delivering technical training programs for internal teams. The role focuses on enhancing the technical capabilities of engineers, customer success teams, and cross-functional departments by building a strong understanding of DATOMS products, IoT architecture, and implementation processes.

Key Responsibilities:

• Develop Training Curriculum: Design, create, and maintain a comprehensive library of technical training materials, including presentations, hands-on labs, video tutorials, and technical documentation.
• Deliver Engaging Training: Lead and conduct workshops, webinars, and in-person training sessions on the DATOMS platform, core IoT concepts (MQTT, Modbus), and best practices for implementation.
• Build a Learning Lab: Create and manage a hands-on training environment with relevant hardware (microcontrollers, sensors, gateways) and cloud configurations to facilitate practical, real-world learning.
• Become the Subject Matter Expert: Maintain an expert-level understanding of the DATOMS platform, from device firmware and communication protocols to our cloud architecture and data analytics features.
• Bridge Engineering and Business: Collaborate closely with Product and Engineering teams to stay ahead of new features, translating complex technical updates into clear, concise, and accessible training content.
• Measure & Improve: Develop assessments and feedback mechanisms to measure the effectiveness of training programs and continuously refine the content and delivery for maximum impact.
• Act as a Technical Mentor: Serve as a key technical resource for our internal teams, helping them solve problems and confidently articulate the value and functionality of our platform.

Required Skills & Qualifications:

• Education: A Bachelor's degree (B.Tech/B.E.) in Electronics, Electrical, Computer Science, or a related engineering field.
• Experience: 35 years of proven, hands-on experience in IoT solution development or a similar technical role.
• Passion for Teaching: A genuine enthusiasm for mentoring, explaining complex topics, and empowering others with knowledge.

• Core Technical Skills:

• Firmware Development: Strong proficiency in C/C++ and Python for embedded systems.

• Embedded Systems: Deep understanding of 32-bit microcontrollers (e.g., ESP32, STM32), peripherals, and communication interfaces (UART, SPI, I2C).
• IoT Protocols: In-depth, practical knowledge of application-layer protocols like MQTT and industrial protocols like Modbus. Solid grasp of the TCP/IP stack.
• Cloud Platforms: Demonstrable experience with at least one major IoT cloud platform: AWS IoT (IoT Core, Greengrass) or Azure IoT (IoT Hub, IoT Edge).

• OS & Tools: Comfortable in a Linux environment and proficient with version control (Git) and embedded debugging tools (GDB).

• Exceptional Communication: Outstanding presentation, public speaking, and written communication skills are essential for this role.

Why You'll Love Working at DATOMS

• Impact: Empower our entire organization by elevating the technical knowledge and skills of your colleagues.
• Growth: This role offers a unique path to deepen your own technical expertise while developing valuable teaching and leadership skills.
• Culture: Join a collaborative, innovative, and supportive team that values creativity and knowledge sharing.
• Benefits: We offer a competitive salary, comprehensive health benefits, and a flexible work environment.